Locating station?? What on earth has happened, scanning the QR code worked perfectly everytime. The new system of 'locating' the station slows up the app SO much!! Put it back so we can scan the code - app takes long enough to start and authorise payment as it stands but to add in the station locator feature vs scanning the QR code just makes me want to go back to paying normally inside the station!! Not good :(
Another Locating Station problem Just been to a Shell garage. App couldn't find the station (& yes, it is one that I've previously used Fill Up & Go). Shell: please listen...This app is too unreliable. Paul Webster
Update Cannot sign in even though my email & password is correct. Tried to reset password and will not accept MY date of birth. Display 'errors in blue', on the app they are red! Why make fixes to the app if it wasn't broken in the first place. Have you IT team heard of UAT? Maybe they should try it?????
Ok, you've ruined it Three visits and it's worked on zero occasions. This app should be considered an embarrassment to Shell and PayPal. Why can't you just have proper pay at the pump rather than this tosh?
Older version much better Have just got a new mobile and have been trying for 3 weeks to sign into the app but just keeps crashing. Have sent reports to feedback as prompted saying this but had no feedback. Am only staying as the voucher recieved each quarter makes my average fuel spend slightly lower than BP which is my next local petrol station.
Unreliable PayPal errors, pump errors, simply more trouble than it's worth. Tried explaining issues to Shell but they are quite dismissive. Petrol station staff haven't a clue. Good when it works, but that's only about half the time.
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