I give up, no longer works. Slow to find location then on the last 4 visits I have had error messages each time, either "PayPal wallet issue" or "there is a problem please pay at kiosk". Good job I have other means to pay. Not to mention the queue behind that thinks you are sat in the car texting rather than filling up. Uninstalling and going back to paying in shop.
Locating station?? What on earth has happened, scanning the QR code worked perfectly everytime. The new system of 'locating' the station slows up the app SO much!! Put it back so we can scan the code - app takes long enough to start and authorise payment as it stands but to add in the station locator feature vs scanning the QR code just makes me want to go back to paying normally inside the station!! Not good :(
Another Locating Station problem Just been to a Shell garage. App couldn't find the station (& yes, it is one that I've previously used Fill Up & Go). Shell: please listen...This app is too unreliable. Paul Webster
Update Cannot sign in even though my email & password is correct. Tried to reset password and will not accept MY date of birth. Display 'errors in blue', on the app they are red! Why make fixes to the app if it wasn't broken in the first place. Have you IT team heard of UAT? Maybe they should try it?????
Ok, you've ruined it Three visits and it's worked on zero occasions. This app should be considered an embarrassment to Shell and PayPal. Why can't you just have proper pay at the pump rather than this tosh?
Necessary but Some Instability Great for Fuel Rewards tracking, although has an unfortunate tendency to freeze at the opening screen. However, if one wishes to find a Shell station, this app is necessary, for Google Search frequently returns results that lead one to what was only previously a Shell station.
***Our team has listened to your feedback and is constantly working to refresh and improve the app***
This release includes:
- Bug fixes
- Performance enhancements
We'll be adding a lot more features you've been asking for in the app in the next few months so watch this space!
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