Shell: Fuel, Charge & More

Shell Information Technology International B.V.

Contains ads

About this app

The Shell App is designed to help you make the most of your stop!

FUELS DRIVERS
This mobile payment application provides a secure and convenient way to pay for fuel at the comfort of your car, as well as purchasing any items inside the store at participating Shell stations in the United States.
• You can link your Shell branded credit cards, checking account (via Shell S Pay), PayPal, Apple Pay, Google Pay, Samsung Pay, or directly add your credit/debit card: Visa, Mastercard, American Express or Discover.
• There is a NEW way to pay with Shell eGift card. Add or purchase Shell eGift cards from your app!
• To pay for fuel outdoors, simply unlock the pump using the app. Or to pay inside the c-store, present the app QR code to the cashier. Either way, you are back on the road in no time. Everything you need is in the app, including loyalty program integration, receipts, offers, and station locator.

ELECTRIC VEHICLE DRIVERS
The Shell App now supports EV drivers! Drivers using the Shell App can select the EV option to access the Shell Recharge network. The Shell App allows EV drivers to locate the nearest charger, check the station’s charging status, start and stop charging, and easily make in-app payments.

FUEL REWARDS® PROGRAM
Shell Pay & Save eliminates the need to carry multiple cards, reduces the number of prompts you have to answer, and is integrated with the Fuel Rewards® program so you can save automatically on every fill up, every day!
• New to the Shell App? You can earn a one-time 25¢/gal savings by downloading the app and completing your first Shell Pay & Save fuels purchase.
• All Shell App users earn additional savings for continued use of Shell Pay & Save. You can now customize your savings by choosing to redeem only everyday savings or to use your full rewards balance with Fuel Rewards choice in the Shell App.
• New loyalty status added, see potential new rewards to gain with Platinum status.
Participation in the Fuel Rewards program through the Shell App requires you to link a new or existing Fuel Rewards account in the app. See Terms & Conditions for complete details.

STATION LOCATOR
Find your nearest Shell station and a list of services quickly and easily, including which stations accept Shell Pay & Save mobile payment

Ratings and reviews

I used to love using this app. Now it gets hung up even after updating and clearing the cache. And if it tells you the pump is not available twice in attempting to use the app, your account is frozen for 24 hours even though it's no fault of your own and it's a glitch in the app. It's very frustrating when I first started using this it was perfect. Now every other time I use it . Actually erring more to every third time I use it, it works. It's a shame to go from 100% to 33% satisfaction.

So my original rating was a 1 star because it stopped working and the phone number they suggest doesn't help. You wait on the phone just to be told it is a different number you're supposed to call and they would hang up. BUT now, the app is working again, and it's awesome. I usually have it running as I pull up and by the time I get out the car, the pump is ready to go. Not only does it make it faster, but also gives you that extra layer of security for your credit card info.

After using the S pay option, there was no additional discount on gas price. I had money in the account at the time but instead of taking funds out, shell waited half a week before attempting to take money, I received a debt collector invoice of over 100 dollars because of a additional 35$ fee. At the original transaction, I had enough money to pay all needed, and Shell should have taken the funds immediently. Upon attempting to pay the debt I spent 30 mins on the phone. Horrible service.

What's new

In this release we welcome Volta Drivers with feature updates and new stations coming online weekly.