56.7K reviews
Content rating
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About this app

The Shell app gives you all the tools you need to enjoy more from Shell in the palm of your hand.

The Shell app is available in over 30 countries and the features available to you within this app vary depending on where you live.

Plan your next pitstop, find your next Shell station and a list of services quickly and easily.

Earn rewards when you visit Shell and through our tailored loyalty schemes*.

*available in Germany, Turkey, Russia, Hong Kong, and Singapore.

Pay for fuel from your car through our mobile payments service* with you mobile phone without having to go instore.

*only available in Germany, Turkey and India.
Updated on
Oct 10, 2021

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Financial info
Data is encrypted in transit
You can request that data be deleted
56.7K reviews
A Google user
May 24, 2019
It's a bit unreliable. Be prepared to arrive at a filling station to find that the app won't display your bar code. You'll hold up a queue while you try shutting down and restarting the app, which may work. You might find on another occasion, like today, that it fires up and says "let's get started", "join the loyalty scheme". So you try to log in again, with that queue forming behind you, so embarrassing. Then, after watching the twiddly icon going round for ever, you forego your points.
68 people found this review helpful
Shell Information Technology International B.V.
May 28, 2019
Hi Colin, I am so sorry that you are experiencing these problems. We are working hard on a fix for these glitches. Please let me know if the problems persist so that I can assist you.
A Google user
May 22, 2019
Took me several attempts to download, uninstall and download again. Then I got through to the terms and conditions and no further. Just stated technical issues. Everytime I've gone in and paid for fuel, there has been someone trying to use the app to get the points and it hasn't worked or the app has been down, so they lost out on the points. Complete waste of time and money making an app that doesn't work. The card was working fine so I dont know why it changed it to a complete waste of time.
19 people found this review helpful
Shell Information Technology International B.V.
May 23, 2019
Hi Angela, I am really sorry about the inconvenience you have experienced. We are aware of this issue and are currently working on a fix. Thank you very much for letting us know. The app will be back up and running very soon.
A Google user
March 31, 2019
Not great. Tried to use this to pay at Shell garages a couple of times. Both times it took quite a long time to navigate through to the payment screen and then found out the garage didnt support the app anyway. Wasted time. Plus some confusing drivel around topping up in preset amounts. Just charge what people use. Other fuel provider's apps are much more intuitive and actually let you pay in their stations.
21 people found this review helpful

What's new

Bug fixes, user experience enhancements and performance improvements.