
Damian Rule
the app breaks after awhile, it's now got missing text or korean text, most of the English text is missing. the bank is great though.
1 person found this review helpful
SHINHAN BANK Global Dev Dept.
January 9, 2025
Hi, we're sorry for the inconvenience you've experienced. Please contact us at 1900-1577 and share details about your experience during use so that the Bank can check and support you in time! Thank you for your feedback and always accompanying Shinhan VN. Have a good day.

Sarah Payne
Since the update, the app has been lagging, the QR code detection is worse and sometimes impossible, as well as the image being stretched when trying to scan. It has always been a great banking app and I have never been frustrated using the app before, but since the update, it is increasingly frustrating to use.
SHINHAN BANK Global Dev Dept.
November 18, 2024
Hi, we're sorry for the inconvenience you've experienced. Please contact us at 1900-1577 and share details about your experience during use so that the Bank can check and support you in time! Thank you for your feedback and always accompanying Shinhan VN. Have a good day.

Anh Lê
The application continuosly notifies that it found malware on the device. Then, I tried to scan my devices but McAfee cannot detect any malware/virus. That means the application is now mistakenly recognized itself as malware/virus. Now, I cannot access to my bank account and it makes a lot of inconvenience. Release new version without the useless antivirus function, please. 🙃
9 people found this review helpful
SHINHAN BANK Global Dev Dept.
April 26, 2023
Hi, we're sorry for the inconvenience you've experienced. For security purposes, the SOL VN application is available for devices that have never been jailbroken or do not have viruses/malware in their phones. For specific instructions, please contact the Customer Support Center at 19001577 for the best check and support! Thank you.