
Tiara Fox
I'm so upset, frustrated and absolutely disappointed, disgusted and done with trying to just turn on the two devices I bought. App shows the device is connected and on. But the device is not on. I can't change the speed of the fan because the app isn't working and won't turn the device on even though it shows its on. And, the app turns on and off independently from being touched. I can't anymore. I feel so cheated out of my hard earned money and time. Horrible absolutely horrible. 😓
1 person found this review helpful
Hi Tiara, we released an update yesterday. Could you please update your app and try again? Your issue should be resolved. Let us know if you still have any issues at Amir@shopmiko.com.

Cristina Cordova
I installed the update. I got a little farther than when I tried last week, BUT it still does not work. The message says, "Sending Data to the Device" and then just spins and spins and does not find the device. I am not a novice at setting up WiFi controlled devices. I just set up a strip of LED lights and a space heater with no issue. If this does not work, what is the point in keeping this air purifier?? This is a worthless machine if I can not monitor or control its functions.
14 people found this review helpful
Miko Brands
January 10, 2025
Hi Cristina, Thanks for reporting the connection issues. Please try:
1) Connect to 2.4GHz Wi-Fi (5GHz won't work)
2) Restart device and phone
3) Confirm device is in pairing mode (Wi-Fi light blinking).
Still stuck? Email me at Amir@ShopMiko.com with your device/phone details.
Thank you
Amir, Miko Product Manager

Pam Komarnicki
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Edit: App is still garbage after the update. When I finally get my massager paired with the app, the app drops it about 5 minutes into use, and when I try to add it back, I get errors. "This account has been restricted due to illegal operations." "INVOKE_TOO_FREQUENCY" And I can't add the device back. If I wanted a device with no app functionality, I'd have saved myself the extra $50 I paid to get this one. I even got a replacement device thinking maybe the massager was just defective.
13 people found this review helpful
Miko Brands
February 21, 2025
Hi Pam - we apologize for the connection issues you're experiencing. We released a new update with bug fixes and improvements for Android. Please try unpairing and re-pairing the device, ensuring Bluetooth is enabled. Please contact me at Amir@shopmiko.com if issues persist.