
corey hill
Horrible. Ive been trying to pair the app to my device for two days. it says it paired successfully but then disappears and makes you start back over like nothing ever happened. Ive tried restarting my phone, reinstalled the app and still nothing. At this point it makes the product look worthless. If I cant be fixed its definitely getting returned .
8 people found this review helpful
Miko Brands
January 3, 2026
Hi Corey. We hear you! A major stability update is now live. We’ve rebuilt our core architecture to fix device disappearances and improve device connection success rate by 99%. Please update to the latest version and give it another go—we think you'll see a huge difference. If you're happy with the fix, we’d be grateful if you updated your rating!

Cristina Cordova
I installed the update. I got a little farther than when I tried last week, BUT it still does not work. The message says, "Sending Data to the Device" and then just spins and spins and does not find the device. I am not a novice at setting up WiFi controlled devices. I just set up a strip of LED lights and a space heater with no issue. If this does not work, what is the point in keeping this air purifier?? This is a worthless machine if I can not monitor or control its functions.
12 people found this review helpful
Miko Brands
January 10, 2025
Hi Cristina, Thanks for reporting the connection issues. Please try:
1) Connect to 2.4GHz Wi-Fi (5GHz won't work)
2) Restart device and phone
3) Confirm device is in pairing mode (Wi-Fi light blinking).
Still stuck? Email me at Amir@ShopMiko.com with your device/phone details.
Thank you
Amir, Miko Product Manager

Pam Komarnicki
- Flag inappropriate
- Show review history
Edit: App is still garbage after the update. When I finally get my massager paired with the app, the app drops it about 5 minutes into use, and when I try to add it back, I get errors. "This account has been restricted due to illegal operations." "INVOKE_TOO_FREQUENCY" And I can't add the device back. If I wanted a device with no app functionality, I'd have saved myself the extra $50 I paid to get this one. I even got a replacement device thinking maybe the massager was just defective.
12 people found this review helpful
Miko Brands
February 21, 2025
Hi Pam - we apologize for the connection issues you're experiencing. We released a new update with bug fixes and improvements for Android. Please try unpairing and re-pairing the device, ensuring Bluetooth is enabled. Please contact me at Amir@shopmiko.com if issues persist.