Smartchat by Smartness
Everyone
info
100+
Downloads
About this app
Smartchat helps hospitality businesses simplify guest communication. From hotels to vacation rentals, our mobile app puts AI-powered guest messaging in your pocket—so you can handle inquiries quickly and consistently, wherever you are.
Key Features:
• Unified Inbox – Manage WhatsApp, Booking.com, Airbnb, and email conversations in one place.
• AI-Powered Responses – Automatically handle up to 70% of guest questions in 95+ languages.
• 24/7 Availability – Ensure instant replies, even when you or your staff are offline.
• Push Notifications – Get real-time alerts for new or urgent guest messages.
• Team Collaboration – Invite unlimited users with no extra costs.
• Adaptive Learning – The AI improves continuously as it learns your preferences.
Benefits
Hospitality businesses using Smartchat report:
• Significant time saved on daily communication
• Reduced operational costs
• Higher guest satisfaction and faster response times
Who it's for
Hotels, B&Bs, vacation rentals, and property managers who want to:
• Save time with automation
• Improve guest experiences
• Reduce costs without reducing service quality
Why Smartchat
• Unlimited conversations and team members
• Flexible automation levels
• PMS integrations available
• Secure and enterprise-ready
• Automated translations for multilingual communication
• Escalation rules and ticket creation
Subscription Required
Smartchat requires an active Smartness subscription.
Learn more about plans and pricing at smartness.com.
Key Features:
• Unified Inbox – Manage WhatsApp, Booking.com, Airbnb, and email conversations in one place.
• AI-Powered Responses – Automatically handle up to 70% of guest questions in 95+ languages.
• 24/7 Availability – Ensure instant replies, even when you or your staff are offline.
• Push Notifications – Get real-time alerts for new or urgent guest messages.
• Team Collaboration – Invite unlimited users with no extra costs.
• Adaptive Learning – The AI improves continuously as it learns your preferences.
Benefits
Hospitality businesses using Smartchat report:
• Significant time saved on daily communication
• Reduced operational costs
• Higher guest satisfaction and faster response times
Who it's for
Hotels, B&Bs, vacation rentals, and property managers who want to:
• Save time with automation
• Improve guest experiences
• Reduce costs without reducing service quality
Why Smartchat
• Unlimited conversations and team members
• Flexible automation levels
• PMS integrations available
• Secure and enterprise-ready
• Automated translations for multilingual communication
• Escalation rules and ticket creation
Subscription Required
Smartchat requires an active Smartness subscription.
Learn more about plans and pricing at smartness.com.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages and 6 others
Data is encrypted in transit
You can request that data be deleted
What’s new
What's new:
• WhatsApp voice notes, images and videos now play reliably
• Send WhatsApp templates directly from the app
• Refreshed splash screen
• Fixed a rare freeze after push notifications
• AI suggestion feedback now shown on accepted replies
• WhatsApp voice notes, images and videos now play reliably
• Send WhatsApp templates directly from the app
• Refreshed splash screen
• Fixed a rare freeze after push notifications
• AI suggestion feedback now shown on accepted replies
App support
phone
Phone number
+3904611560049
About the developer
SMARTNESS SRL
app@smartpricing.it
VIA VIGILIO PARTELI 19
38068 ROVERETO
Italy
+39 373 803 2376