Omnichannel Contact Center
Everyone
info
10+
Downloads
About this app
The SMSBAT Omnichannel Contact Center is a powerful mobile application designed for customer support agents and business operators to manage communications across multiple messaging platforms directly from their mobile devices.
Never miss a customer inquiry, no matter what platform they use to reach you. With our unified inbox, you can seamlessly read, reply, and manage conversations from Viber, Telegram, Web Widgets, WhatsApp, Instagram, and more, all within a single app.
Key Features:
• Unified Inbox: Access all customer messages from various channels in one consolidated view.
• Real-time Notifications: Get instant push notifications for new messages so you can respond faster.
• Instant Messaging: Reply to customers quickly and easily, maintaining the context of the conversation.
• Simple Interface: Clean, intuitive design optimized for mobile devices, allowing agents to work efficiently on the go.
• Multi-channel Support: Connects with your SMSBAT Workspace to synchronize chats from Viber, Telegram, WhatsApp, and custom Web widgets.
Designed for efficiency and speed, this app ensures your team can handle customer queries promptly, providing excellent service directly from a smartphone. Requires an active SMSBAT Operator account to log in and use the platform.
Never miss a customer inquiry, no matter what platform they use to reach you. With our unified inbox, you can seamlessly read, reply, and manage conversations from Viber, Telegram, Web Widgets, WhatsApp, Instagram, and more, all within a single app.
Key Features:
• Unified Inbox: Access all customer messages from various channels in one consolidated view.
• Real-time Notifications: Get instant push notifications for new messages so you can respond faster.
• Instant Messaging: Reply to customers quickly and easily, maintaining the context of the conversation.
• Simple Interface: Clean, intuitive design optimized for mobile devices, allowing agents to work efficiently on the go.
• Multi-channel Support: Connects with your SMSBAT Workspace to synchronize chats from Viber, Telegram, WhatsApp, and custom Web widgets.
Designed for efficiency and speed, this app ensures your team can handle customer queries promptly, providing excellent service directly from a smartphone. Requires an active SMSBAT Operator account to log in and use the platform.
Manage chats from all platforms in one place for customer support and sales
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Messages
Data is encrypted in transit
You can request that data be deleted
What’s new
Fixes in this release:
• Notification Center no longer fails to open — the push history now loads correctly for all operators.
• Channel filters stay available after visiting Settings. Previously the filter row could disappear and only come back after restarting the app.
• Burmese messages are easier to read: line spacing now adapts to the script, so stacked characters are no longer cramped or cut off.
• Notification Center no longer fails to open — the push history now loads correctly for all operators.
• Channel filters stay available after visiting Settings. Previously the filter row could disappear and only come back after restarting the app.
• Burmese messages are easier to read: line spacing now adapts to the script, so stacked characters are no longer cramped or cut off.
App support
About the developer
NOETIKOS LTD
v@noe.chat
66 Paul Street
LONDON
EC2A 4NA
United Kingdom
+44 7849 026988
