Sofía

5.0
181 reviews
10K+
Downloads
Content rating
Everyone
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About this app

We want to improve the way millions of people take care of their health 🟣

Health insurance, but different. We cover major, minor and preventive medical care in the same insurance: from the flu to hospitalization. We have plans for companies, individuals and families. We have no deductible, our procedures are 100% digital and you manage everything from our app.

We are a 100% Mexican insurance company, regulated and supervised; We have a license to operate as a Specialized Health Insurance Institution (ISES). The entities that regulate us are:

- National Insurance and Bond Commission (CNSF)
- National Commission for the Protection of Users of Financial Services (CONDUSEF)
- Ministry of Health (SSA)

Registration numbers: CNSF - H0717 | CONDUSEF - 22717

In terms of Health Declaration, our app offers the following services.

Clinical decision support:
Our application offers support for clinical decision making through video consultations with internists and pediatricians. Users can schedule and conduct remote medical consultations, facilitating quick and convenient access to professional medical care.

Medical reference and education:
We provide a complete directory of doctors of various specialties, their office locations, and hospitals close to the user's geographic location. This functionality allows users to easily find the specialized care they need and obtain educational information about their health.

Medication and pain management:
Users can access a complete history of their consultations, both video and in-person consultations, which includes diagnoses and medical prescriptions issued by doctors. This information helps users manage their medications and other indications efficiently and centrally within the application.

Emergency and first aid:
In emergency situations, users can request an ambulance or dial an international assistance number if they are outside of Mexico, directly from the application. This feature ensures that users have immediate access to emergency and first aid services when they need it most.

Healthcare services and management:
The application allows users to schedule appointments with an assigned primary care physician, request reimbursement for previously incurred medical expenses. In addition, users can view the characteristics of their health plan, including sum insured, coinsurance, as well as services outside of coverage, providing complete and transparent management of their health services.

Take care of your health with our medical insurance!
Updated on
Dec 22, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity, and App info and performance
This app may collect these data types
App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

5.0
178 reviews
Iliana Cajigas García
August 26, 2025
Soy la más feliz con Sofía desde hace casi un año. 😃 En la empresa donde trabajo nos dieron Sofía como seguro médico y lo he usado mil veces para cualquier malestar. Una vez me dolía mucho el estómago y desde la app pedí una consulta en línea, en minutos hablé con un doctor que me dio tranquilidad y hasta receta digital. Pedí mis medicinas y me las reembolsaron en menos de 5 min. No tuve que salir para nada de mi casa. Es la primera vez que un seguro realmente me facilita la vida. 🥰
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Jose Vitali
October 31, 2024
Tener Sofia es realmente increible. La app es súper intuitiva y agendar citas con doctores es super facil. Desde que contrate el seguro me siento mucho mas tranquilo y se que hay alguien a toda hora preocupandose por mi salud.
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Alicia Brown Rivero-Borrell
October 17, 2024
Ahora no me la pienso para ir al doctor
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What’s new

Hicimos ajustes generales y arreglos de bugs para que tengas una mejor experiencia.

App support

About the developer
Sofia Salud Holdings, S.A.P.I. de C.V.
ayuda@sofiasalud.com
Tabasco No. 204 Roma Norte, Cuauhtémoc Cuauhtémoc 06700 México, CDMX Mexico
+52 55 7111 9085