First Service Credit Union

First Service CU

About this app

Access your accounts anytime, anywhere with the First Service Credit Union mobile app. You can quickly check your balances, deposit checks, transfer money between accounts, make loan payments, and send/receive money with Zelle. If you're not a member, download the app and apply today.

Plus, you can earn $250 by signing up for direct deposit!*

• Apply for membership
• Set up direct deposit
• Open new checking accounts, savings accounts, money market accounts, and certificates of deposit (CDs)
• Apply for a loan
• Check balances and account history
• Activate and manage debit and credit cards
• Set up and edit alerts based on account, loan, or card activity
• Transfer money between accounts
• Make loan payments
• Deposit checks
• Send and receive money with Zelle
• Locate First Service branches, shared branches, and surcharge-free ATMs
• View and download eStatements

*First Qualifying Direct Deposit must be received into the member’s account within 60 days successful enrollment. First Service will deposit $50 after the first month in which a total of $1,000 or more in Qualifying Direct Deposits is received; $75 will be deposited after the second month in which a total of $1,000 or more in Qualifying Direct Deposits is received; $125 will be deposited after the third month in which a total of $1,000 or more in Qualifying Direct Deposits is received. Qualifying Direct Deposits are defined as deposits from an enrolled member’s employer, payroll provider, benefits provider, pension, or the government (such as Social Security) via ACH deposit. External ACH transfers not from employers, verification or trial deposits from financial institutions, peer-to-peer transfers from services such as PayPal, Cash App, or Venmo, mobile check deposits, cash loads or deposits, and any deposit which First Service deems to not be legitimate are not Qualifying Direct Deposits. An ACH direct deposit made available early with Early Payday does not count toward the bonus requirements until it posts to your account and is no longer pending (e.g. the pay date scheduled by your payer). Limit $250 in bonus payouts per member. Certain restrictions may apply.

Ratings and reviews

Horrible! I do not like the New Change to Digital Banking. Having constant issues that I have never had before. The App always has an error. Extremely frustrating. I do not have time to continuously make a call to the Call Center regarding an easy issue. I work for a living. My time is Valuable. Do not appreciate wasting 40 minutes to an hour to change my pin in which the App will not allow!

I actually like the new UI on the latest update. I find it's easy to navigate around. My only gripe is that now the push notifications that used to say for example "$40 was credited to account XYZ", now it just says there was an expense/change to XYZ account and you have to log in in order to see the actual dollar amount of the expense. Really annoying when I used to pay bills and then get phone notifications confirming a certain dollar amount was taken out.

Cannot delete more than one message at a time. Navigation on the new app is anti-intuitive and makes zero sense. Bill pay is more confusing than it is helpful. I guess they had to follow government guidelines so our spending could be more easily tracked or something, because I don't believe they would put this app out in the condition it is in on purpose. Update 8/24/24. Can now delete more that one message at a time. Moved from one star up to 3.

What’s new

Our new experience provides easier access to the features you use most while on the go.
• Intuitive navigation menu
• Make payoff payments for most loans and principal-only payments for all loans and mortgages
• Spanish-language experience
• Financial wellness tools, like savings goals and a financial health quiz
• Ability to connect external accounts to track your spending
• Expanded alert options
• Activate new debit or credit cards right from the app — no phone call required