Convic is a mobile business communication app that helps sales, support, and marketing teams manage WhatsApp customer interactions on the go.
Connect your official Meta WhatsApp Business API account to handle customer conversations, automate lead qualification, and manage team communication directly from your mobile device.
Key Mobile Features:
• Shared Team Inbox: View, manage, and assign customer chats to team agents in real time.
• AI & Automated Support: Hand off FAQs and routine customer questions to AI bots that run 24/7.
• Broadcast Campaigns: Monitor personalized broadcast message campaigns to opted-in contact lists.
• Lead Management: View customer history, add internal tags, and assign labels during active conversations.
• Rich Media Sharing: Send and receive images, PDF documents, voice notes, live location pins, and product listings.
• Contact & Chat Assignment: Filter conversations by agent status, tags, or campaign context to ensure fast response times.
Note: Requires an active Convic platform account and connected WhatsApp Business API setup to log in.
Meta Business API & AI inbox to automate leads and scale sales.