Launch Air One

Vellox Group

About this app

The Pafford Air One app is designed for hospitals, EMS, fire departments, law enforcement, and industrial worksites to request rapid air medical transport. With just a few taps, your request is sent directly to the Pafford Air One Communications Center, including precise GPS coordinates and key incident details. The information is automatically integrated into our computer-aided dispatch system, allowing our team to quickly verify weather conditions, aircraft availability, and initiate launch procedures. Once a request is received, a communications specialist will contact the requester to provide updates, while the app allows real-time satellite tracking of the aircraft en route to your location. After downloading, users must complete a registration and approval process to gain access for transport requests within Arkansas, Louisiana, and Mississippi. Pafford Air One delivers advanced transport medicine for critically ill and injured patients. For transport-related questions, please contact the Pafford Air One Communications Center at 1-800-435-7663.

What’s new

Version 3.0.0 is a major update:
- Google Maps support as an optional map provider (per organization), with tracking, flight simulation, and address search
- New in-app password reset
- System Information screen for support
- Full Vellox rebrand with refreshed icons and assets
- Map/route fixes: smoother refresh, full ground routes, less flicker, Android full-screen fix
- More accurate flight tracking
- Crash guards and stability improvements