SolarWinds Service Desk

The SolarWinds Service Desk app for Android gives your technicians and end-users instant access to core service desk capabilities directly from their mobile device. Your technicians can work on incidents and provide services from anywhere and with the newly included end-user version, your service desk is available anytime from anywhere, ensuring your employees have access to the support and resources they need to stay productive.

For Technicians:
- Receive real-time notifications
- Track open and incoming tickets
- Assign or reassign active incidents
- Update and resolve issues
- Reference historical data for troubleshooting

For Employees:
- Submit a ticket (such as a broken device)
- Request services (such as access to an application)
- Access self-service articles
- Check request status
- Add comments to open tickets


© SolarWinds Worldwide, LLC. All rights reserved.
Read more
Collapse
4.2
93 total
5
4
3
2
1
Loading…

What's New

Fixes and improvements.
Read more
Collapse

Additional Information

Updated
January 17, 2021
Size
45M
Installs
10,000+
Current Version
2.3.11
Requires Android
5.0 and up
Content Rating
Everyone
Permissions
Offered By
SolarWinds
©2021 GoogleSite Terms of ServicePrivacyDevelopersAbout Google|Location: United StatesLanguage: English (United States)
By purchasing this item, you are transacting with Google Payments and agreeing to the Google Payments Terms of Service and Privacy Notice.