MSP Manager

N-able Technologies Ltd

About this app

We hate paperwork as much as you, which is why MSP Manager Mobile app lets you manage tickets, on-site visits and time tracking with just a few taps. Just download the app, log in with your MSP Manager account and start saving time.

- Easy remote ticket closing so you don’t have paperwork to finish when you get back to the office
- Seamless time tracking even while working multiple tickets
- Notifications so you never miss a ticket or request
- Speedy sign-in with 4-digit PIN or fingerprint ID
- Efficient time management with GPS mapping for your onsite visits, and all customer information at your fingertips


N-able® MSP Manager™ Mobile

MSP Manager Mobile requires an MSP Manager account


About MSP Manager

MSP Manager offers the easiest, more efficient way to manage your IT Service business. Our secure, cloud-based service management platform provides the support and business tools you need to delight customers, optimize your processes and grow your business.

Ratings and reviews

Still missing the timer notification, and it seems to log me out after about every 5 minutes, even when the timer is running, which should imply that I'm on a job. Fingerprint authentication doesn't work anymore for some reason, and I can't seem to get it to work, even after uninstalling and reinstalling the app It's a real pain to have to type in my password and the two-factor authentication code just about every time I go back to the app, to make notes for the job I'm working on!

It's a little slow but it works. Time zone is incorrect in the schedule section and I can't see any way to adjust this. I wish I could add appointments from the ticket screen like you can on the web interface. Being able to search assets by current user like you can in the web interface would also be a huge plus.

I absolutely hate everything about this app: - login asks for password, email and 2FA, even though I checked the '"remind me" button. - when closing the app for just a second, it forgets I'm logged in - logging in itself takes forever - add time entries for other people does not work - opening anything i suuuper slow - don't even bother to open attachments from within a ticket If I could, I'd use the webclient while on the road, but apparently making a website responsive is rocketscience...

What's new

Fixed crashing on startup issue
Fixed menu icons not being displayed