Jeff Mikkelsen
It did not save username from yesterday and I was charge a $10 penalty because apparently it did not process payment on a card that I know was active. In addition I was required to change my password again after having changed it yesterday. I keep a digital record of my passwords so after repeating it three times it was still rejected and I had to change password again. I see that T-Mobile has a good deal on service so I will likely try them. That's what you get from your $10 investment. 😁
12 people found this review helpful
A Google user
The app is pretty easy to use and has a lot of potential. There are bugs surrounding a number of features however; previous payment method disappears, but leaving the option blank defaults to the non existent choice; attempting to choose to go paperless errors on me; a couple others i can't think of now... Otherwise it serves its purpose, and with bug fixes would be great.
15 people found this review helpful
A Google user
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This app is great at first. You can pay your bill, check your services, and troubleshoot problems. However, I have been having massive issues with my internet for months now and every time the troubleshooter in this app takes me to "contact an agent" I get a message saying "our services are not available right now, please try again later." Mediacom has, on the whole a veneer of quality professionalism the is quickly chipped away to show poor service and corporate uncaring and this app is no different.
38 people found this review helpful