Get remote support of your mobile device from any computer (Windows, Mac, Linux, Chromebook) with Splashtop On-Demand Support (SOS) account. User can real-time screen share to remote technician. Technician will be able to share clicking pointer remotely to help guide the user. Session connection is encrypted using 256-bit AES / TLS .
For selective Android devices (i.e. Samsung), remote control is possible, enabling remote technician to control your mobile device.
Quick Guide: 1. Download and launch SOS app on your mobile device 2. Share the session ID to your remote technician who has Splashtop On-Demand Support (SOS) account