Eduardo Rosario
Never had to login ever since I've had this app. They did an update claiming they fixed resetting your password. It must have reset my login and I didn't remember my password. I tried to reset it and it sent me an email with a password token. Guess what? There's no link or anywhere that tells you how to use the token. Is this app being developed by high school students?
1 person found this review helpful
Hi Eduardo. Can you please email support@spoonity.com with a screenshot of the page? You need to enter the token in the app but it sounds like your device is caching the old version. Can you please try deleting the app, clearing any cached data, restarting your device and reinstalling? Thank you so much.
Amy Yu
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Doesn't event show you when things expire because the image cannot be displayed in the app. Only found out reward already expired in the store. To the comment below, it is the birthday reward that expired. How do I show you a screen shot now when the reward has already expired and disappeared from my rewards page? But for your information, the when the birthday reward was added, the app did not display image. Instead, it's a long text code that refers to an image url thag cannot be displayed.
Hi Amy, could you please share a screenshot of your issue to support@spoonity.com so we can look into this further?Regular points never expire. The only reward that does expire is the birthday reward (7 days,award date as day 1) If you can email us to confirm your account, rather than replying here, that would be amazing. We have limited characters
A Google user
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employee told me I got a free drink for next time I come in and I try to redeem it but they say I need an email or page to redeem the reward. I have had my email connected to the app the whole time but theres not a single email sent to mine. very disappointed.
4 people found this review helpful