
Kenny Guillotte
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I've purchased 2 of these collars and had at least one replaced by warranty. They are all terrible. They work for a few weeks, then the tracking function works worse and worse. Before long, the collars will only update the location in the app every 5-15 minutes, which is nearly useless. It doesn't matter how many bars of service you see, the tracking just won't work well. Additionally, you can't send commands, such as the whistle, to the collar reliably.

Dee Dickens
Works great! We live in the woods and I'm impressed with the reliability. Also, the battery is great - lasts a long time and charges very fast. He wears it all day (without the prongs for comfort) and it doesn't really get under 80% charge. After charging it maybe 10 minutes, it's back to 100%. Worth the money if you live in a heavily wooded, hilly area with no mobile coverage like us.
4 people found this review helpful

Shawn Whitney
While I trust that the collars are working decently, this app does not. It freezes often and I need to reset it. This is frustrating when I am trying to track or refresh my dog's location. Also, if a dog is outside of a fence, there is an internal pop-up notification which is great. But I have 2 dogs, if one is outside the fence and the other is the first dog in the list, it gets stuck in endless pop-ups of the 2nd dogs. Close to being a good app. Just not quite.
9 people found this review helpful
OnPoint Systems, LLC
September 18, 2023
We are sorry to hear that you are experiencing difficulties with your app. The issues you mentioned typically mean you do not have all of the permissions enabled to the app. Please visit your settings and make sure it says 'No Permissions Denied'. If there is an option to delete permissions when not in use, please make sure that is unchecked.