Star Health

Star Health And Allied Insurance Company Limited

About this app

Star Health and Allied Insurance Co. Ltd is a publicly listed health insurance company based in India. The “Star Health” mobile app offers customers instant access to their policy details and related information, along with Health & Wellness features from anywhere, at any time. The app also provides extensive information on a wide range of health, travel and accident insurance products tailored to suit its customers’ needs, with the added convenience of online purchase and renewal.

How do we cater to the needs of our customers?

The Star Health App offers effortless policy management and various health & wellness features such as Face Scan, Telemedicine, Health Risk Assessment (HRA), Step & Water tracker and more. Explore these features to enjoy seamless services and benefits.

Features & Benefits

Policy details and documents

Access policy details and documents like policy copy, Health ID Card, 80D certificate and more with a single tap. The app also facilitates easy claims intimation and status tracking.

Face Scan

Conduct a prompt health assessment using your smartphone. The face scan functionality lets you find your heart rate and respiration rate in minutes.

The vitals are measured using the phone camera. It uses rPPG(remote photoplethysmography) using phone video cameras to measure the vitals. To measure this we don't use any external hardware or devices.

The measured vital signs are not intended for medical use, including self-diagnosis or consultation with a doctor, and are only designed for general fitness and wellness purposes.

Telemedicine

This feature enables you to seamlessly connect with a wide range of expert doctors via video call or chat. It also allows you to schedule appointments at your convenience.

Steps & Water trackers

The step tracker monitors your daily step count to help you meet your fitness goals, while the water tracker enables you to track your daily water consumption and set hydration goals.

Health Risk Assessment (HRA)

Evaluate your health risks and receive personalised health insights on areas such as BMI, sleep patterns, and mental well-being. Just answer a few simple questions about your health and lifestyle to get a detailed assessment report.

Health and Wellness

Discover a healthier way of life through our informative blogs, written by our team of experienced health professionals. Participate in various wellness activities to improve your well-being and minimise health risks. Earn reward points by participating in activities like step-tracking and marathons and completing health condition management programs. These reward points can be redeemed as discounts at the time of renewal.

Health Risk Assessment (HRA)

Evaluate your health risks and receive personalised health insights on areas such as BMI, sleep patterns, and mental well-being. Just answer a few simple questions about your health and lifestyle to get a detailed assessment report.

Network Hospital Search

Locate your nearest network and non-network hospitals and labs through the app, ensuring quick and convenient access to the best available healthcare facilities.

Health Insurance Policy Buying

The app provides a seamless platform to explore a wide range of Star Health insurance plans, along with details of the required documents, empowering you to make well-informed decisions with ease to secure the health and well-being of you and your family.

Health Insurance Policy Renewal

Renew your policy effortlessly through the app’s seamless online renewal feature, designed to keep your coverage uninterrupted and hassle-free.

Ratings and reviews

Very pathetic. There is no option to give 0 rating, that's why 1 is given. Even local companies have better app and support than this. Because of this app, many customers will move out. Payment always showing as failed but money debited from account. Then multiple follow up with customer care to get the policy documents. This year is also the same story, nothing changed. I really doubt where you are spending investors money if you can't provide a stable app for your customers!

This insurance company ensures you fall sick trying to access your account through the app or the website. I am sure this illness is not covered by them though. Their agents also are good-for- nothing only benefiting from the commissions without extending ANY support. I spent 2 hours trying to make an EMI payment and speaking to their call Centre was another nightmare in itself. Best place to experience frustration and probably attract a heart attack in the bargain.

I am unable to login. it simply says otp verified but can't login. Also when I was logged in it was not showing all of my policies together and it also didn't allow me to switch to a different email login as another Policy is registered on a different email but the same mobile number. kindly address this issue ASAP.

What’s new

CIS form
Customers can now view and acknowledge the Customer Information Sheet (CIS) after buying a policy to stay informed and compliant.