Star Health

Star Health And Allied Insurance Company Limited

About this app

Star Health and Allied Insurance Co. Ltd is a publicly listed health insurance company based in India. The “Star Health” mobile app offers customers instant access to their policy details and related information, along with Health & Wellness features from anywhere, at any time. The app also provides extensive information on a wide range of health, travel and accident insurance products tailored to suit its customers’ needs, with the added convenience of online purchase and renewal.

How do we cater to the needs of our customers?

The Star Health App offers effortless policy management and various health & wellness features such as Face Scan, Telemedicine, Health Risk Assessment (HRA), Step & Water tracker and more. Explore these features to enjoy seamless services and benefits.

Features & Benefits

Policy details and documents

Access policy details and documents like policy copy, Health ID Card, 80D certificate and more with a single tap. The app also facilitates easy claims intimation and status tracking.

Face Scan

Conduct a prompt health assessment using your smartphone. The face scan functionality lets you find your stress levels, blood pressure, and respiration rate in minutes.

Telemedicine

This feature enables you to seamlessly connect with a wide range of expert doctors via video call or chat. It also allows you to schedule appointments at your convenience.

Steps & Water trackers

The step tracker monitors your daily step count to help you meet your fitness goals, while the water tracker enables you to track your daily water consumption and set hydration goals.

Health Risk Assessment (HRA)

Evaluate your health risks and receive personalised health insights on areas such as BMI, sleep patterns, and mental well-being. Just answer a few simple questions about your health and lifestyle to get a detailed assessment report.

Health and Wellness

Discover a healthier way of life through our informative blogs, written by our team of experienced health professionals. Participate in various wellness activities to improve your well-being and minimise health risks. Earn reward points by participating in activities like step-tracking and marathons and completing health condition management programs. These reward points can be redeemed as discounts at the time of renewal.

Health Risk Assessment (HRA)

Evaluate your health risks and receive personalised health insights on areas such as BMI, sleep patterns, and mental well-being. Just answer a few simple questions about your health and lifestyle to get a detailed assessment report.

Network Hospital Search

Locate your nearest network and non-network hospitals and labs through the app, ensuring quick and convenient access to the best available healthcare facilities.

Health Insurance Policy Buying

The app provides a seamless platform to explore a wide range of Star Health insurance plans, along with details of the required documents, empowering you to make well-informed decisions with ease to secure the health and well-being of you and your family.

Health Insurance Policy Renewal

Renew your policy effortlessly through the app’s seamless online renewal feature, designed to keep your coverage uninterrupted and hassle-free.

Ratings and reviews

File upload will take long time, even in uploading , claim process won't take pace, customer care ask to submit hard copies to agent and agent says file upload would be suffice in app, days.. weeks are passing like this.. in app, uploaded docs segregation also not happening correctly, again we need to arrange them. file size restriction is another problem.. whatever the emails we sent to customer care, no proper and prompt response or timely resolution

I had the worst experience with Star Health. I purchased a premium policy for myself and my family, but when I try to log in to check the policy status and other details, the app does not allow me to log in. It keeps showing “invalid OTP reference.” I have tried multiple times, but the same issue occurs again and again. I am completely fed up with this service. I feel I made a big mistake choosing Star Health Insurance.

Star health took excess payment for increasing the sum assured of my father but later they refused to increase the sum assured but did not refund the excess amount. Though I requested them to refund the excess amount for which I submitted the receipt issued by them but they are asking for screen shot of the payment. As I have made payment through credit card and its screen shot is not permitted by the credit card company due to security reasons. I think star health is deliberately not refunding

What’s new

Bug Fixes