Invitation Homes Maintenance

4.6
1.23K reviews
10K+
Downloads
Content rating
Everyone
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About this app

With Invitation Homes Maintenance, you can quickly and easily submit maintenance requests and stay updated on the status of your work order. 
  
• Easy-To-Use – Invitation Homes Maintenance makes entering a maintenance request easy with a simple, step-by-step process that helps connect you with the technician best suited for the job. 
• Transparent – Invitation Homes Maintenance keeps you informed of the status of every work order you submit. You can easily opt-in for push notifications on important updates, such as when your technician has been assigned and when your service visit has been scheduled. 
• Efficient – The work order creation process in Invitation Homes Maintenance is the fastest and easiest way to create and follow up on your maintenance requests. Use the features of your smartphone to provide accurate details and upload photos and video directly to your work orders.
Updated on
Sep 19, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App info and performance and Device or other IDs
Data is encrypted in transit
Data can’t be deleted
4.6
1.23K reviews
Joanne Matkovich
August 26, 2022
We have an emergency and you cannot get an emergency appointment! No one picks up the "Emergency" number. My elderly mother's shower doesn't work and this app doesn't help. I am NOT HAPPY!!!
4 people found this review helpful
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SMS Assist LLC
September 1, 2022
Hello Joanne, I'm sorry you had trouble completing the emergency request. Could you please send us an email at ihmobile@smsassist.com? We will respond as soon as possible.
Lindsay Pace
September 27, 2022
like it so far. just got it today, but logged in just fine. requested maintenance on it. so much easier than having to call.
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Crystal Garcia
August 16, 2022
Like the app easy to use. Only thing I wish is if they had more options for the cause of the maintenance. Other than that so far so good.
1 person found this review helpful
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What's new

Thanks for choosing Invitation Homes Maintenance by SMS Assist. This version includes:
* Added support experience to cancel, reschedule, and notify technicians for existing maintenance requests
* Improved scheduling experience for bundled maintenance requests
* Performance improvements and bug fixes