For an app that's supposed to be used at an "away" location it stupidly doesn't caché your reservation to make it available offline, so when you rl up to your destination and need your vital info, it's unavailable. Then when checking out, immediately after checkout time you can't see checkout button, and you can't see your reservation at all. You can't even submit a review of the location you were at. Completely utterly useless app
18 people found this review helpful
I've used this app all year and it was great until last week. It no longer shows the correct amount paid and owed on my future rental. It says a 3rd party is handling that. Today I rented and paid in full for a cabin in 3 weeks. That property doesn't show up on the app. I uninstalled and reinstalled it 4 times and it hasn't helped. Also used new code to log in and it doesn't recognize it.
7 people found this review helpful
The app is difficult to navigate. I've stayed in many vacation rentals with more useful apps. For example, references for restaurants and other amenities should have a link to their website or contact details. Also, for the property we rented there were no check out instructions on the app.
3 people found this review helpful