Fidecoin AI

Fidecoin Tech

About this app

Fidecoin AI turns your WhatsApp into a sales and customer-service hub, powered by an artificial-intelligence agent that answers for you 24/7.

Handle all your conversations from a single inbox, manage your customers and close sales without leaving the chat. Connect your Shopify store too, keeping customers and orders at your fingertips. And when you can't reply, the AI does it for you: it understands what each customer needs, answers instantly and keeps your business's tone.

AUTONOMOUS AI AGENT
• Replies to your customers instantly, day and night.
• Understands every message and sends the perfect answer.
• Qualifies leads and never leaves anyone waiting.
• You take control whenever you want; the AI does the rest.

UNIFIED INBOX
• All your WhatsApp chats in one place.
• Real-time notifications so you never miss a message.
• Assign conversations to your team and stay organized.

CUSTOMER MANAGEMENT
• View and organize all your customers and contacts.
• Complete profile with history, details and quick actions.
• 360° view: chats, payments and documents on a single screen.

SELL AND GET PAID FROM THE CHAT
• Generate payment links and send them over WhatsApp in seconds.
• Create professional quotes with your products and services.
• Connect your Shopify store and work with your customers and orders.
• Send invoices and open support tickets without switching apps.

Available in Spanish, English and French.

Ideal for sales, support and collections teams that work with WhatsApp Business and Shopify and want to reply faster, sell more and never lose the context of each customer.

Requires an active account on your CRM instance.

What’s new

What's new in this version:
• Multiple accounts at once: sign in to several tenants and switch between them instantly, Gmail-style.