2.08K reviews
Content rating
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About this app

Swapfiets is world’s first bicycle subscription. For a fixed monthly fee you get a Swapfiets bike and we make sure it always works! If something is wrong with your bike, plan your appointment with our app. You can visit our store or we will come to you within 24 hours, wherever you are in the city. We will fix or swap your bike for a working one.

Our app is always ready to help you!
- Not a Swapfiets user yet? Sign up in the app!
- Flat tire or broken lights? With our app you can book a service in one of our stores or at a location of your choice. All in 20 seconds
- Looking for our store? The app will show you the closest Swapfiets store and the opening hours.
Updated on
Jun 7, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.07K reviews
Oliver Holm
May 22, 2024
Easy to use. Can't speak to the actual service yet, as I've only booked an appointment, but the app itself perfectly serviceable. The bikes are great, but that's not really relevant to the app itself.
1 person found this review helpful
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May 20, 2024
Poor responsiveness Accidentally placed battery into other Power 7 bike, despite giving the frame number and other information, was told I would have to pay for the battery, even after being told the owner deliberately eg hanging up on them - clearly to sell/keep stolen battery. it's ridiculous I have to pay for the battery that was in the SAME EXACT PLACE FOR SEVEN DAYS AND COULD HAVE BEEN RETREIVED. SERVICE AND RESPONSIVENESS IS JOKE
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M Moldowan
May 30, 2024
I rented an ebike for 3 months while living in Den Bosch. I did many long and short rides with it. Great bike. Helpful staff. There is no store in Den Bosch but a service vehicle dropped it off, picked it up, and came to do one minor repair. Highly recommended.
1 person found this review helpful
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What's new

We’ve added a screen to see the details of your subscription. You can find information about your type of subscription, the price, end date of your contract if applicable etc.

Bug fixes and improvements:
We’re testing an iteration in the flow to report a missing bike.
Planning an appointment outside of a store for a missing bike didn’t work in all cases, this is fixed.