Swapfiets

2.6
1.1K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Swapfiets is world’s first bicycle subscription. For a fixed monthly fee you get a Swapfiets bike and we make sure it always works! If something is wrong with your bike, plan your appointment with our app. You can visit our store or we will come to you within 24 hours, wherever you are in the city. We will fix or swap your bike for a working one.

Our app is always ready to help you!
- Not a Swapfiets user yet? Sign up in the app!
- Flat tire or broken lights? With our app you can book a service in one of our stores or at a location of your choice. All in 20 seconds
- Looking for our store? The app will show you the closest Swapfiets store and the opening hours.
Updated on
Sep 22, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App activity and App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.6
1.09K reviews
J Banana
July 12, 2023
The main use of this app is to book a swap. When I needed that, it said "something went wrong" and no more information. I could only book a swap in the shop. Then I got a reminder from the app for a different time to what I'd booked. The rearrange button gave me an equally vague failure message. So I took time off work to be there at the time of the reminder. Sigh. Swapfiets is great, but this app is not worth the bother. In future I'll try phoning if I need a swap.
3 people found this review helpful
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Swapfiets
August 16, 2023
Hi there, I'm sorry to hear that there were some problems with the app! Please reach out via info@swapfiets.com so we can resolve this for you. Kind regards, Lotte
Amirah Marzuki
August 19, 2023
The app is the only option if you are a Swapfiets user and it is an unusable mess. Constantly freezing and crashing.
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A. Doks (Mr Doks)
July 26, 2023
Bad experience ... My first E-Bike was defect, the funniest part that they want to charge me or one day of using defect bike and i didn't used just discover that was defect and i returned it back. Everything happened in Hamburg Germany. Never ever again from Swapfiets
1 person found this review helpful
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Swapfiets
August 16, 2023
Hi there, we are sorry for the trouble caused. Please contact us at info@swapfiets.com so that we can look into the issue.

What's new

Just a couple of bug fixes this time.