1.5K reviews
Content rating
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About this app

Swapfiets is world’s first bicycle subscription. For a fixed monthly fee you get a Swapfiets bike and we make sure it always works! If something is wrong with your bike, plan your appointment with our app. You can visit our store or we will come to you within 24 hours, wherever you are in the city. We will fix or swap your bike for a working one.

Our app is always ready to help you!
- Not a Swapfiets user yet? Sign up in the app!
- Flat tire or broken lights? With our app you can book a service in one of our stores or at a location of your choice. All in 20 seconds
- Looking for our store? The app will show you the closest Swapfiets store and the opening hours.
Updated on
Nov 10, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.49K reviews
Ciprian Piron
October 3, 2023
The app crashed several times as I was trying to report a problem. The deluxe bikes are ok for a short commute, but if you need to pedal more than 30 mins you'll surely curse this bike.
Did you find this helpful?
November 15, 2023
Hi there, sorry to hear you ran into some issues with the app! Can you give us more information at info@swapfiets.com so that we can look into the issue?
J Banana
July 12, 2023
The main use of this app is to book a swap. When I needed that, it said "something went wrong" and no more information. I could only book a swap in the shop. Then I got a reminder from the app for a different time to what I'd booked. The rearrange button gave me an equally vague failure message. So I took time off work to be there at the time of the reminder. Sigh. Swapfiets is great, but this app is not worth the bother. In future I'll try phoning if I need a swap.
4 people found this review helpful
Did you find this helpful?
August 16, 2023
Hi there, I'm sorry to hear that there were some problems with the app! Please reach out via info@swapfiets.com so we can resolve this for you. Kind regards, Lotte
Ilia Sv
November 14, 2023
They are not going to cancel your contract exceptionally even if you are leaving a country and not able to use their service anymore. In opposite to all other companies. You should know about it before you conclude your long-term contract.
Did you find this helpful?
November 16, 2023
Hi Ilia, you can choose between a flexible of loyal (6 month) subscription when you sign up on the website. Unfortunately we can't end a loyal subscription before the minimal contract duration of 6 months is over. If you have any questions about this, please reach out to info@swapfiets.com.

What's new

Bug fixes!!!

App support