Swapfiets

Swapfiets

About this app

Swapfiets is world’s first bicycle subscription. For a fixed monthly fee you get a Swapfiets bike and we make sure it always works! If something is wrong with your bike, plan your appointment with our app. You can visit our store or we will come to you within 24 hours, wherever you are in the city. We will fix or swap your bike for a working one.

Our app is always ready to help you!
- Not a Swapfiets user yet? Sign up in the app!
- Flat tire or broken lights? With our app you can book a service in one of our stores or at a location of your choice. All in 20 seconds
- Looking for our store? The app will show you the closest Swapfiets store and the opening hours.

Ratings and reviews

Non reliable service. First appointment was cancelled last minute. Second appointment nobody showed up without a notification. I still do not have a functional bike. Also the application has a bug and does not let me book appointments on location. I always have to call to arrange this on the phone and they every time promise to fix it in the system.

The first screen that the app opens often doesn't work. I click on the buttons to plan a swap and nothing happens.. at least show an error when something isn't working.

Your Android app is broken. I'm unable to book an appointment. I get a red banner saying "something went wrong" when trying to book an appointment or adjust my home address.

What's new

Some small improvements for planning an appointment to get your bike fixed.