
Geny Organik
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At the beginning it's Disneyland. Tons of Gigabytes to store photos and videos. But various problems have been there for several years. For example, it is only possible to watch a small number of video formats, only a few work. Why did you highlight video and photos, when there is nothing in the app. not suitable for their exploitation? Let's be clear mycloud is a storage unit, nothing more. It's not HD, no. Because you have to download to your PC to read the photos, videos or else.
1 person found this review helpful
Swisscom (Switzerland) Ltd
July 30, 2024
Good morning Geny. Thank you for your rating and feedback. I'm sorry to read that you are not satisfied with our app. I will be happy to pass on your feedback internally. Have a nice day and best regards. Janine, Online Care Team.

Cello Scramble
Slow, outdated, doesn't play video well or not at all. No way to export all data easily to another cloud.
Swisscom (Switzerland) Ltd
November 14, 2025
Hello Cello. Thank you for your review and feedback. I am sorry to hear that you are currently dissatisfied with our app. Sometimes reinstalling the app can improve performance. We are constantly improving our app, and I will gladly pass on your input internally. Have a nice weekend. Kind regards Janine, Online Care Team.

Lau Rent
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Good for backup but Easy things like swiping photos is not working (ok in albums but not in photos?) In the bottom menu photo. When you select a photo by taping on it, it makes the photo full screen. Then if you want to go to the next photo you cannot swipe left or right. You can only go back and reselect a new photo. In the other menus like album it works. Swiping:glisser le doigt de gauche a droite ou de droite a gauche
9 people found this review helpful
Swisscom (Switzerland) Ltd
April 8, 2021
Hello Lau Rent, thank you for your feedback. Swiping should work in the "Photos" area. Please try to reinstall the app and let us know the result. Have a nice evening, Leyla Online Care Team