Swisscom myCloud

4.8
8.72K reviews
500K+
Downloads
Content rating
Everyone
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About this app

With myCloud, Swisscom’s online storage solution, your photos, videos and files are safely stored on Swiss servers and are available anytime, anywhere.

Automatic backup: Store all of your photos, video and files to myCloud and access them from all of your devices. If you lose a device, your files are backed up to the cloud and can be accessed from any of your other devices.

All files stored in Switzerland: Your files are stored only at locations in Switzerland.


myCloud is free for everyone.

Your memories on your TV: Access all your photos and videos easily on your TV with the myCloud app on Swisscom blue TV.

Organise and share data easily: You can access your data from all your devices and then share or grant access to it with just a few clicks.
Updated on
Mar 18, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
8.01K reviews
Geny Organik
July 30, 2024
At the beginning it's Disneyland. Tons of Gigabytes to store photos and videos. But various problems have been there for several years. For example, it is only possible to watch a small number of video formats, only a few work. Why did you highlight video and photos, when there is nothing in the app. not suitable for their exploitation? Let's be clear mycloud is a storage unit, nothing more. It's not HD, no. Because you have to download to your PC to read the photos, videos or else.
1 person found this review helpful
Swisscom (Switzerland) Ltd
July 30, 2024
Good morning Geny. Thank you for your rating and feedback. I'm sorry to read that you are not satisfied with our app. I will be happy to pass on your feedback internally. Have a nice day and best regards. Janine, Online Care Team.
Cello Scramble
November 12, 2025
Slow, outdated, doesn't play video well or not at all. No way to export all data easily to another cloud.
Swisscom (Switzerland) Ltd
November 14, 2025
Hello Cello. Thank you for your review and feedback. I am sorry to hear that you are currently dissatisfied with our app. Sometimes reinstalling the app can improve performance. We are constantly improving our app, and I will gladly pass on your input internally. Have a nice weekend. Kind regards Janine, Online Care Team.
Lau Rent
April 3, 2021
Good for backup but Easy things like swiping photos is not working (ok in albums but not in photos?) In the bottom menu photo. When you select a photo by taping on it, it makes the photo full screen. Then if you want to go to the next photo you cannot swipe left or right. You can only go back and reselect a new photo. In the other menus like album it works. Swiping:glisser le doigt de gauche a droite ou de droite a gauche
9 people found this review helpful
Swisscom (Switzerland) Ltd
April 8, 2021
Hello Lau Rent, thank you for your feedback. Swiping should work in the "Photos" area. Please try to reinstall the app and let us know the result. Have a nice evening, Leyla Online Care Team

App support

About the developer
Swisscom (Schweiz) AG
releasesupport.appstores@swisscom.ch
Worblaufen Alte Tiefenaustrasse 6 3050 Bern Switzerland
+41 79 571 68 86

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