Swisscom myCloud

Name: Swisscom myCloud
Availability: InStock
Rating: 4.800000190734863 (8578 reviews)
Author: Swisscom (Switzerland) Ltd

Swisscom (Switzerland) Ltd

Contains ads

4.8

8.58K reviews

500K+

Downloads

Everyone

About this app

With myCloud, Swisscom’s online storage solution, your photos, videos and files are safely stored on Swiss servers and are available anytime, anywhere.

Automatic backup: Store all of your photos, video and files to myCloud and access them from all of your devices. If you lose a device, your files are backed up to the cloud and can be accessed from any of your other devices.

All files stored in Switzerland: Your files are stored only at locations in Switzerland.

myCloud is free for everyone.

Your memories on your TV: Access all your photos and videos easily on your TV with the myCloud app on Swisscom blue TV.

Organise and share data easily: You can access your data from all your devices and then share or grant access to it with just a few clicks.

Updated on

Dec 14, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Personal info, Photos and videos and 4 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.8

7.87K reviews

Cello Scramble

November 12, 2025

Slow, outdated, doesn't play video well or not at all. No way to export all data easily to another cloud.

Swisscom (Switzerland) Ltd

November 14, 2025

Hello Cello. Thank you for your review and feedback. I am sorry to hear that you are currently dissatisfied with our app. Sometimes reinstalling the app can improve performance. We are constantly improving our app, and I will gladly pass on your input internally. Have a nice weekend. Kind regards Janine, Online Care Team.

Geny Organik

July 30, 2024

At the beginning it's Disneyland. Tons of Gigabytes to store photos and videos. But various problems have been there for several years. For example, it is only possible to watch a small number of video formats, only a few work. Why did you highlight video and photos, when there is nothing in the app. not suitable for their exploitation? Let's be clear mycloud is a storage unit, nothing more. It's not HD, no. Because you have to download to your PC to read the photos, videos or else.

1 person found this review helpful

Swisscom (Switzerland) Ltd

July 30, 2024

Good morning Geny. Thank you for your rating and feedback. I'm sorry to read that you are not satisfied with our app. I will be happy to pass on your feedback internally. Have a nice day and best regards. Janine, Online Care Team.

Daniel Dobos

December 8, 2025

upload so slow ... ... independent of connectivity speed .. always slow

Swisscom (Switzerland) Ltd

December 8, 2025

Hello Daniel , thanks you for your 4 ⭐. Speed fluctuations may occur when downloading data via myCloud, and we're actively working to minimize these through continuous optimization. However, due to factors like local setup and component usage, some fluctuations in download and upload speeds are unavoidable. Best regards Ada, Online Care Team.

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