
David Condinese
The app, which as of this writing hasn't been updated in 10 months, doesn't seem to work on Android 14. 5/6 devices in our house have updated to 14, and we can no longer download off my NAS to any of those devices. Uploading still seems to work, but the required "storage" permission is missing, and downloading returns a permissions error.
21 people found this review helpful

J D
- Flag inappropriate
- Show review history
I've never had problems with this app and it has worked great backing up photos from multiple phones. However since I enabled 2FA it no longer automatically backs up photos, and even when I check the "trust this device" option it asks for a new code to validate login every time I open the app. Huge issue that makes the backup feature completely useless.
1 person found this review helpful

A Google user
Used to work great, now it's completely broken. just constantly says connected and then reconnecting. Photo backup doesn't work at all becuase of this. Also when photo backup worked it couldn't find some of the folders on my phone where my older photos were stored. so some are backed up and some are not. Even manually trying add the folders doesnt work. NAS is great, but god you guys really suck at software. Every app is a dumpster fire.
22 people found this review helpful
Synology Inc.
June 6, 2019
Hi Bobby, sorry for the inconvenience. To solve this issue, we need more information. Could you please click on the following link to send us a ticket? It will be much appreciated. https://account.synology.com/en-global/support/create/ticket