My One Albania

One Albania

Contains ads

About this app

With My One application, you can easily manage your transactions related to our services. You can do almost everything in one place within a few minutes.
You can pay your bills with a few clicks or perform a top-up.
My Bills
· Pay your bills with a few taps
· Download your bills
Packages
· Explore our special promotional offers created just for you
You can easily monitor your balance and data traffic in My One application. You also have the opportunity to purchase main bundles or add-on packages.
Top up
· Check your prepaid balance anytime
· Top up your balance easier than ever
Package purchase
· Follow your data consumption
· Purchase extra data package if you are out of data

Ratings and reviews

My number doesn't exist so I can't add any package while abroad. Support doesn't care and says they are awaiting response due to them reporting the issue. Initially, I was told roughly 1-2 day wait....it's been almost 2 weeks. Every agent is the same response. It doesn't matter if you aren't near a store or can't navigate to one without a plan for internet. Stay stuck and stranded abroad until they call you...maybe. Listen to reviews, don't do it. Rely on something else. You get no sympathy.

The app doesn't respond quite often. We used to get 3 extra GB anytime we would use the app to add credit to our phone number; that's not a thing anymore. We can't see promotional offers on the app; I think that would be more helpful rather then visiting the store physically. During system update or dealing with other technical issues, we can see the app is not working. It can happen with every app but I think the company should come up with some ideas to compensate the customer for the bad exp

Useless app. Cannot login, keeps saying number doesn't exist. Worst carrier company ever. Very bad service, I had more than 15 days until my offer would expire and they suddenly stoped my service. Asked for help on WhatsApp to understand what was the matter the operator said my number is inactive?!!! How does that happen when I have an active offer. Since albtelecom merged with them this has been the worst experience with a carrier company.

What’s new

Redesign the whole application user interface and structure.