
Isa
My number doesn't exist so I can't add any package while abroad. Support doesn't care and says they are awaiting response due to them reporting the issue. Initially, I was told roughly 1-2 day wait....it's been almost 2 weeks. Every agent is the same response. It doesn't matter if you aren't near a store or can't navigate to one without a plan for internet. Stay stuck and stranded abroad until they call you...maybe. Listen to reviews, don't do it. Rely on something else. You get no sympathy.
1 person found this review helpful

Migen Hamzaj
☀️🌍🌴 `My One app is the easiest way to control your services anytime, anywhere. With My One application, you can easily manage your transactions related to its services. You can do almost everything in one place within a few minutes. You can pay your bills with a few clicks or perform a top-up. And you have to remember that progress comes always from people who are full of positive thoughts and give you that sincere smile. Thank you!!!.. 🐎
1 person found this review helpful

Alex Ale
Useless app. Cannot login, keeps saying number doesn't exist. Worst carrier company ever. Very bad service, I had more than 15 days until my offer would expire and they suddenly stoped my service. Asked for help on WhatsApp to understand what was the matter the operator said my number is inactive?!!! How does that happen when I have an active offer. Since albtelecom merged with them this has been the worst experience with a carrier company.
9 people found this review helpful