Air Canada + Aeroplan

Air Canada

About this app

With the Air Canada + Aeroplan app, seamlessly book flights, manage travel and get the most of your Aeroplan loyalty benefits - all in one place.


EVEN BETTER TOGETHER
Sign in with Aeroplan to unlock access to loyalty program benefits. Check your points balance, track Elite status progress, view recent transactions, and access popular features like the Aeroplan eStore, car rentals, and hotel bookings — all from the app.

BOOK YOUR WAY
Book your next trip using cash, redeem Aeroplan points, or use a combination of Points + Cash. You can even cover taxes, fees, and charges entirely with points for a seamless booking experience.

REAL-TIME UPDATES WITH LIVE ACTIVITIES
Stay informed throughout your trip with real-time updates, now available on your Lock Screen and Dynamic Island. Whether it's boarding, gate changes, or flight status updates - get details at a glance without opening the app.

BAG TRACKING
Track your checked bags from drop-off to carousel. Real-time notifications keep you informed at every step, letting you know if you need to collect your bag at a connecting airport or when your bag is ready at the carousel after arrival.

JOURNEY
Effortlessly navigate your day of travel with the Journey, which offers step-by-step guidance with personalized details tailored to your booking, including pre-travel tips, airport arrival and bag drop information, important connection and layover details, and more.

DYNAMIC BOARDING PASS
Access your boarding pass quickly within the app or add it to Apple Wallet, either way - it's available for offline use. Push notifications dynamically update your boarding pass with any changes, including seat changes and upgrades, ensuring you're always ready to go.

NAVIGATE WITH EASE
Navigate busy airports with ease with turn-by-turn directions and walk times. Now available at 12 airports, including Toronto (YYZ), Montreal (YUL), and Vancouver (YVR).


READY TO DOWNLOAD?
By downloading or updating this App, or setting up your device to do so automatically, you consent to the installation of the App, its future updates and upgrades and to the Air Canada Mobile App “Terms of Use” that govern the use of App that are available here: http://www.aircanada.com/en/mobile/tc_android.html. You can withdraw your consent at any time by uninstalling the App. For help uninstalling, please see https://support.google.com/googleplay/answer/2521768

IMPORTANT DISCLOSURES
These functions apply when enabled:
• Location: your location data is used to show the closest airport(s) for booking, and flight status. Location data is also used to present the correct boarding passes at connecting airports, and to provide the current location when using airport maps.
• Wi-Fi connection: used to determine if internet access or a connection is available for onboard Wi-Fi and the wireless entertainment system on Air Canada Rouge flights.
• Calendar: access to your calendar is used to sync flights from your upcoming bookings to your device's calendar.
• Notifications: push notifications are used to send you service messages related to your upcoming travel.
• Camera: add images to the feedback you send to Air Canada.
• Your device and app information (phone model, language, system and app version) is attached to comments you send when an issue is reported via the app.

PRIVACY POLICY
By downloading or updating this App, you understand that Air Canada may: collect data about your device in order to serve you the correct software, as well as maintain and develop its services; require that you change some of your device settings to use specific features; collect personal information as detailed in our Privacy Policy (http://www.aircanada.com/en/about/legal/privacy/policy.html)

Air Canada, PO Box 64239, RPO Thorncliffe, Calgary, Alberta, T2K 6J7 [e-mail]

® Air Canada Rouge, Altitude and Star Alliance: registered trademarks of Air Canada in Canada
®† Aeroplan: registered trademark of Aeroplan Inc.

Ratings and reviews

I admit that my phone is old. It is a Motorola One 5G Ace. However, before the December update it worked fine with this app. I saw the issue was due to the app assuming some android phones were tablets, and it was resolved for some of them. I reached out to their help desk via email weeks ago and have heard nothing back. It is disappointing that I can no longer use the app for my upcoming travels, especially considering Air Canada's app is the only one taking issue with my phone.

Air Canada is just terrible in general. Suppose you booked a flight, but you're stuck in limbo ("A problem occurred with your session but a request was sent to create your booking. To verify that your booking is confirmed, call Air Canada Reservations"). So you think maybe I can cancel this reservation for the app. Your heart soars when the app can find the reservation. But no, you can't cancel the reservation from the app. And the wait time is 3 hours when you try to call. Avoid Air Canada.

The app doesn't let you log in without installing a browser that I don't want or need. I use Firefox nightly and it expects me to install the regular Firefox. Why you can't log in with any browser, or even just log into the app directly like every single other app ever written, is a mystery. Either way, it's impossible to actually log into the app and therefore completely useless.

What’s new

In this update, we've made behind-the-scenes tweaks for a smoother, more reliable app experience.