
Faith K
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Very useless network and poor customer service. The first experience with your app after top up was okay but I'm not sure what happened later. I managed to make a call home, 2 minutes later I'm calling back to make a follow up and the call is giving errors. I've even called your number but was placed on hold for an hour twice at number one but nothing. Not even your customer service is responding. Had to let go of the balance left.
224 people found this review helpful
Talkcoms Limited
February 14, 2023
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at support@talkcoms.co.uk. Thank you.

Peninah Wambui
First of all I'd like to say thank you for this amazing app... It really does help alot especially calling our friends and family back home but there is a slight problem with the app... It working very well and then it started saying "blocked numbers or hidden numbers" whenever I'm getting calls so i really don't understand what is happening coz i have not blocked anyone... Please check on that and thank you for giving us a chance to be able to connect with our loved ones...♥️♥️
4 people found this review helpful
Talkcoms Limited
June 2, 2026
Hi Peninah, thank you for your comments and feedback. We would like to support you with this issue and so we’d appreciate it if you could write back to us at support@talkcoms.co.uk.

Ceres Sustainability
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Used to be a good app, unfortunately nowadays the experience is not so great,the credit always tops up in dollars eventhough I need the pounds option. I also suspect the tariff cost has gone up but there's been no word from the team. Overall a good solid app when it works but don't expect customer service beyond what you'd get if you were anywhere within the Kenyan borders.
273 people found this review helpful
Talkcoms Limited
August 1, 2022
Dear Ceres, thank you for your comments and feedback. We would like to support you with this issue and so we’d appreciate it if you could write back to us at support@talkcoms.co.uk.