
Faith K
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Very useless network and poor customer service. The first experience with your app after top up was okay but I'm not sure what happened later. I managed to make a call home, 2 minutes later I'm calling back to make a follow up and the call is giving errors. I've even called your number but was placed on hold for an hour twice at number one but nothing. Not even your customer service is responding. Had to let go of the balance left.
217 people found this review helpful
Talkcoms Limited
February 14, 2023
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at support@talkcoms.co.uk. Thank you.

Ceres Sustainability
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Used to be a good app, unfortunately nowadays the experience is not so great,the credit always tops up in dollars eventhough I need the pounds option. I also suspect the tariff cost has gone up but there's been no word from the team. Overall a good solid app when it works but don't expect customer service beyond what you'd get if you were anywhere within the Kenyan borders.
272 people found this review helpful
Talkcoms Limited
August 1, 2022
Dear Ceres, thank you for your comments and feedback. We would like to support you with this issue and so we’d appreciate it if you could write back to us at support@talkcoms.co.uk.

Sheilla Nakhanu
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This app was just doing well but it has reached the moment that, when someone calls me, we can not communicate because I can not hear them when they call but if I call we can hear each other so please fix that problem, and also fix the problem at message place because I can not even send the text. ,,, okay I be waiting. hi this app is giving me some hard time because no one can call me they say that when they call is not working and even it can not send messages or even to receive it, so please
13 people found this review helpful
Talkcoms Limited
February 13, 2023
Dear Sheilla, thank you for your comments and feedback. We would like to support you with this issue and so we’d appreciate it if you could write back to us at support@talkcoms.co.uk.