swetank yadav
Horrible experience. The customer care misguides you and keeps you waiting for long. There's no proper intimation when there's a payout from their end but when it's time to pay the premium amount, they will bombard you with emails.
4 people found this review helpful
Tata AIA Life Insurance Company Limited
March 1, 2024
Dear Swetank, we apologies for the inconvenience caused. For any service-related queries, please share your contact & policy details at customercare@tataaia.com or call us on 18602669966 so that the concerned team can contact you and resolve your issue. Thank you
Ishwar Singh Negi
After updating app it behaves like dead application. Tried to payment multiple times and every time it got stuck. When trying to login via OTP then unable to type the digits. Finally payment done via laptop.
9 people found this review helpful
Tata AIA Life Insurance Company Limited
February 20, 2024
Dear Ishwar, we apologise for the inconvenience and have taken note of your concern. Kindly share a screenshot of the issue faced at mobileapp@tataaia.com to resolve this as soon as possible also, you can raise a service request as we have an option in policy servicing for raising and tracking service requests. Thank you
savaliya dharmesh
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I am Using application since long time but after this updated last time stuck on payment option , request you that before launching any update try your self than come to public . Waste update ever and totally disappointed. Not expected from brand. Don't take it as a 1 star review , because I didn't found - 10 option.
Tata AIA Life Insurance Company Limited
March 11, 2024
Dear, We apologise for the inconvenience and have taken note of your concern. Kindly share your contact details along with the screenshot of the issue faced at mobileapp@tataaia.com to resolve this as soon as possible also, you can raise a service request as we have an option in policy servicing for raising and tracking service requests. Thank you