Tavour

Name: Tavour
Availability: InStock
Rating: 3.6094987392425537 (3784 reviews)
Author: Tavour

3.6

3.78K reviews

100K+

Downloads

Mature 17+

About this app

Tavour brings you the best in craft beer, delivered. By downloading Tavour, you get access to the highest rated beer from all-independent brewers from 47 states. Choose the beers that excite you, curate your collection and get all your beer shipped right to your door for one flat fee.

Updated on

Jun 27, 2022

Data safety

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Ratings and reviews

Ratings and reviews are verified

3.6

3.78K reviews

Blue Cat

May 20, 2022

I updated the app because it kept telling me there was an error. Then I tried to log in but forgot my password and requested to reset it. It sends me an email with a link to change it but when clicked it takes me back to the app asking me to reset the password and keeps taking me on a loop. Overall I have never been able to use this app and am very disappointed.

5 people found this review helpful

Tavour

May 27, 2022

This is really frustrating and we are sorry for your hassle. We thought we have addressed this issue but it appears that it still happens and you are running into it. The quick fix is the copy the link and paste it into the browser instead of clicking on it. Please reach out at support@tavour.com and we will be happy to assist.

Lauren Paul

March 16, 2022

I've been using Tavour for about 2 years. Overall it's a good service. Not cheap, but it does give access to beers I otherwise would never get to try because they aren't distributed in my area. I had one shipping issue quite a while back, but Tavour customer service was prompt to help me coordinate with the delivery service to resolve the issue. The app itself can be buggy. For example, I often get notifications for beers that don't show up in the app.

21 people found this review helpful

Tavour

March 16, 2022

Hi Lauren, thank you for your support. We are lucky to have you as a loyal customer. I will pass on your feedback about the app to the product team. We typically release a new update every couple of weeks since we are investing heavily in our digital experience.

January 21, 2022

First off, this is not an app for people who are looking for cheap beer. The selection is definitely limited, however each beer is exclusive and absolutely delicious! Be aware the shipping carrier is terrible and you will run into issues. Tavour customer service team are all on different pages and takes some time for a response. Also, there is no getting a hold of someone by phone, so be prepared to be frustrated whenbyou have an issue.

14 people found this review helpful

Tavour

March 14, 2022

Hi PR, thanks for your feedback and advice to fellow Tavour users! We've made a lot of improvements to our customer service operations and you will be pleasantly surprised next time you reach out for help. We are not done by any means but we are on track to meet your expectations. Thanks for being a Tavour customer.