Raivo K
Due to upgrading Android version my app data had to be wiped. When trying to register again the SMS never arrived. Tried nearly a week. Reading the reviews many people have the same problem. Eventually i had to dig into log files from old backups to find a working code. A feat far beyond casual users. And the support mail is a ghost town. No reply in 5 work days. Not even an auto-reply that my mail was received. Besides email there is no other support. 1 star.
19 people found this review helpful
- Baime
The app works in countries that it isnt fully equiped to work in. The terms service is written in whatever language that isnt necessarily native to you or even english. the service is very poor, you cant communicate with the drivers properly and the app has major issues that will not let you finish your ride successfully. It might be cheaper, but the service is appaling!! Drivers will take up rides they dont want to do, wont finish rides, wont communicate, and customer service will not help!!!
1 person found this review helpful
Viktor Z
Low quality service, old cars. Charge 3€ for cancelation when expected arrival time 30 minutes, even it's not a high demand. Bolt arrived in 2 minutes.