Due to upgrading Android version my app data had to be wiped. When trying to register again the SMS never arrived. Tried nearly a week. Reading the reviews many people have the same problem. Eventually i had to dig into log files from old backups to find a working code. A feat far beyond casual users. And the support mail is a ghost town. No reply in 5 work days. Not even an auto-reply that my mail was received. Besides email there is no other support. 1 star.
12 people found this review helpful
The trip was supposed to cost 6.2 euros. It acctually cost 10.3. And the driver was sent to the wrong location. While he drove to the correct one it counted towards our payment price. I feel like that is stealing from customers. Terrible app, would not recomend anyone use this even if it says it's a little bit cheaper.
18 people found this review helpful
A lot of people complaining about not receiving PIN, what is strange, I got English phone number, didn't have any issues at all, registered my bank card with no issue and prices are 2 or 3 times lower than bolt, feeling bad that didn't start using this app earlier, could save some money. Good to see some competitors on the market, as bolt had monopolized market for quite long time.
2 people found this review helpful