197K reviews
Content rating
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About this app

FREE NOW is a licensed ride-hailing and multi-mobility app in 10 European countries. Book easily, pay in-app quickly and complete your trip safely!


1. Enter your destination
2. Book a taxi or Ride near you
3. Track your driver's arrival
4. Pay easily through the app


1. Switch to the 2-wheels / carsharing tab
2. Find an eScooter, eMoped, eBike, car nearby
3. Unlock the vehicle by scanning the QR code or by selecting it directly on the map
4. Go to your destination and pay easily through the app


Prebook a taxi up to 4 days in advance (e.g. for an airport transfer)
• Hassle-free in-app payment with your credit card
Share your ride so friends and family know where you are
Rate your driver and let others know how much you enjoyed your taxi ride
• Save your home and work addresses and book a taxi even faster


Automatically collect your receipt by email after each trip paid through the app or skip manual expense reportings after each business trips by using a FREE NOW business account.


Book a cab last minute or up to 4 days before your flight. Do you need a pickup? No problem, just collect your luggage, order a cab with our app and follow the in-app walking directions to the FREE NOW pickup point within your Terminal.
FREE NOW is available for both business and holiday travel at Europe's largest airports, including: London Heathrow/City/Gatwick/Stansted, Dublin, Frankfurt, Madrid-Barajas, Barcelona El-Prat, Munich, Rome Fiumicino, Manchester, Lisbon, Düsseldorf, Vienna Schwechat, Milano Malpensa, Berlin and Malaga.


Invite friends and family to try out FREE NOW with your personal gift code which you can find in the app and earn credits for your next cab ride.


The FREE NOW cab service is available across 9 countries in around 100 European cities.


If you have any questions, please visit the help & contact section of the app (via your profile) to see our most frequently asked questions. Alternatively, please get in touch via https://support.free-now.com/hc/en-gb/requests/new
Updated on
Aug 2, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location and Device or other IDs
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted
197K reviews
RaeChel DuCharme
June 14, 2022
When FreeNOW can't find a driver (which is nearly always in the last 6 months or so), it kicks you out to the main app screen but DOESN'T cancel your trip, so you still have to go in and do it, even though you are seeing canceled on the trip. Insane. Charged a cancel fee because a driver eventually got around to my pickup location after I'd already got into another cab. Save yourself time, money, and hassle and use another app. GPS is also trash in this app.
64 people found this review helpful
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Aidan Ryan
May 28, 2022
Terrible app. Lowball estimate on cost every time by a wide margin. GPS worthless. No help features. No info on the license of the car. Phone and messages don't work. Drivers don't arrive. Often cancel. Estimate of time to pick up woefully wrong. The only thing worse than taking a taxi in Dublin is using this app to take a taxi. It is a great advertisement for public transport. I don't understand why they couldn't copy Lyft, Uber or Didi. And do it properly!
69 people found this review helpful
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Intelligent Apps GmbH
June 9, 2022
Hi Aidan, many thanks for taking the time to write the review—we really do appreciate your feedback. If you could kindly contact us via the HelpCentre section via your app so we can look into this for you and continue to improve our app and service for you and other customers, would be great!
Tom Levin
June 29, 2022
Buggy app that caused us a lot of issues during our trip. No customer service over the phone or at all over the weekend. Also make sure that the app support calling from your sim country, otherwise you can find yourself like we did after losing passport in the taxi without ability to contact the driver or get any support from Freenow. Choose other app that doesn't disrespect his customers
15 people found this review helpful
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What's new

Make sure to update your FREE NOW app. The most recent version ensures that you have the fastest and most reliable service yet.

What’s changed?

- Bug fixes and improvements

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