Good app but I preferred the Hailo App, I feel it had better options and more offers. The only problem I have is the call out charge. It was always stated if you booked a taxi on the app there is no call out charge yet on several occasions where I have booked a taxi I have been charged and then on other occasions I haven't. Other than that it's a good service.
Probably the best app I have ever used. Incredibly useful and so far works perfectly. Really impressed. Using while travelling in Rome, you know the average price you will pay before booking so you know you're not getting ripped off. Also get to see where your driver is and eta to pick up, not to mention the security of knowing the plates and name of the driver...can t recommend highly enough
Taxi arrived quickly and I could see it approaching on the map. What didn't work was payment with the app. Two cars were waiting behind us in the narrow street at our destination, while we're awaiting payment confirmation that never came. Then to resolve the traffic jam I decided to pay cash, which keeps you uncertain about double payment. Not good, an app that doesn't deliver what was promised. -2 stars
I love this app, great work. Just one thing, since the last update, somehow I ordered two taxis at once for a few times already. Even though I'm not intentionally using the option to order another taxi, it still orders two. Having to cancel the other taxi causes confusion and inconvenience both for the driver and passenger.
It works sometimes. Uber is far more reliable but MyTaxi is an ok backup. The problem I have is the way it misleads you into thinking that cars are nearby when they so often are not. Sometimes the data is bad, but too often the app appears to be simply lying.
Awkward to order a six seater, in that it is not an intuitive step in the booking process. Also if you instantly cancel a taxi it does not register straight away, at which time a taxi may have accepted the booking. Otherwise all good
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