
Jae Reid
Sync? What sync? Installed the app. created my own profile but wanted to make a second for reasons. there's no way to do this without creating a second account. Why? App will not sync to scale or vice versa, whichever way that's meant to work. As a weighing scale, it's fine. As something you can track... it's been said before, good luck with that.
1 person found this review helpful
Conmo Electronic Company Limited
November 28, 2025
Thanks for your feedback and sorry for the issues! For privacy protection, each account supports only one profile to avoid mixing data from other users. For sync problems, Could you send details of what you are experiencing to our customer support at it@conmo.net?

Michael Echeverria
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I bought a scale that recommended this app. I installed it and opened it. For 5 minutes (by the clock) it displayed a logo and nothing more. I uninstalled and repeated the process with the same result. Two months later, the developer said they had fixed the problem. The program does start up now, but after I enter target weight, and the rest, I tried to recognize my scale. As instructed, I selected "new" in the device page and stepped on the scale. The app never found the scale. I'm done.
2 people found this review helpful
Conmo Electronic Company Limited
November 28, 2025
Our technical team has solved this problem. Please update your app to the latest version. If you have other problems, please contact us at it@conmo.net.