
Isekai Adventurer
Already paid 20.000 for the voucher but it doesn't even work, i even already get the conformation and username but when i tried to activate it it always said that "Failed backend error" if you say something like "too far from router" or anything else, dude i im in the telkom university area
5 people found this review helpful
PT. Telkom Indonesia, Tbk.
September 13, 2022
Hi, Are you having problems using the Wifi.id GO application? If yes, please inform us of the problems experienced in detail via our email go@wifi.id, sis, we will help check further. We are waiting for an email from you for the solution, Thank you :)

A Google user
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Useless app .... Just installed, buy voucher.... And connecting forever... Then connection failed, try again? Of course try again, it's my money. But seems I've been being robbed by this app. My voucher is gone, never get connected. Nothing. Trash app, trash team. You're lucky this is Indonesia, otherwise I can sue your company. Thank you very much.
64 people found this review helpful
PT. Telkom Indonesia, Tbk.
March 2, 2020
Hallo kak Rudy.. Mohon maaf atas ketidaknyamanannya. Mohon infokan kendala yang dialami secara mendetil & infokan username voucher kakak disertai dengan screenshot/foto pesan error yang muncul saat terjadi kendalanya ke email go@wifi.id yaa kak. Kami tunggu email dari kakak.. Terima Kasih :)

A Google user
This app is not work for my phone, when i try to login wifi.id via my phone. It say authentication failed. Even i have put correct username and password. Very very useless
15 people found this review helpful
PT. Telkom Indonesia, Tbk.
January 26, 2020
Hallo kak Wira.. Mohon maaf atas ketidaknyamanannya. Mohon infokan kendala yang dialami secara detil disertakan dengan screenshot/foto pesan error yang muncul saat terjadi kendalanya ke email go@wifi.id yaa kak, kami akan bantu lakukan pengecekkan lebih lanjut terkait kendala yang dialami. Terima Kasih :)