My Tello

Tello LLC

About this app

Say hello with the “My Tello” app! You can have your account details at your fingertips, see your remaining balance, check rates for any destination or find answers to your questions.
Use the app in the US while connected to the Tello network or over WiFi. When travelling in US or abroad call over WiFi using the same balance. This way you can still carry your phone number anywhere in the world and enjoy the same low costs.

Download the “My Tello” app for free and:
• Check the balance for all your Tello products: Plans and Pay As You Go
• Start calling in the US and abroad over WiFi at the same costs
• Order any plan or upgrade/downgrade your existing plan
• Recharge safe and easy or set up Auto Recharge to avoid running out of credit
• Manage your account at a glance
• View your Tello bills & usage history
• Contact Customer Service directly from the app

Easy to use:
1. Download the “My Tello” app for free
2. Log in with your Tello phone number and Tello.com website password
3. Get direct access to your phone contacts
4. Start calling over WiFi
5. Run the “My Tello” app on multiple devices at once

Not a Tello.com client yet?
If you’re new to Tello, you will need to order a phone or bring your own device at: www.tello.com. As a Tello customer you will get:
• Prepaid service, no contract commitment, pure freedom
• Flexibility to Build Your Own Plan starting at $5
• Lowest Pay As You Go rates for international calls and texts
• The option to keep your old phone number & cell phone
• Nationwide coverage
• 24/7 Customer Service by email & phone
• The same costs and the same phone number when calling over WiFi
• Data tethering across all your devices for free

*We value your opinion. Please let us know if you like our app!

Having issues with the My Tello application? Please email us at [e-mail].

Ratings and reviews

service itself is great ⭐⭐⭐⭐⭐ the app needs major work- can't pay in advance(add paying in advance), UI is unintuitive, paying your bill requires clicking through several layers. Tons of useless screens. all you need is - profile info, pay bill, usage info, add/remove phone number, payment options. Everything else is filter (call history (doesn't work), contact page, dialer) landing page should have - your number, usage info and pay bill. everything else can be in a sub menu.

As a US citizen overseas, Tello is very convenient on my trips home. Easy to set up, inexpensive, good service. My one complaint is that I wished they used normal numbers with local area codes. The numbers I've received—two so far—read like a business or a scam number, in addition to having a random area code. This is in comparison to Tracfone, which I used previously and does offer local phone numbers. Edit: My last number was indeed a local number, so now I can park it :)

It's been almost a week. Service seems as described. Not updating data balance, it's the same as the 2nd day of use. No way to refresh it. Interface is dinosaur days, bare bones. I suppose if the lack of investment their keeps the price of the plans down then it's worth it. but it really is ugly and for what we use today it looks unfamiliar it looks like you're looking at a 1990s web page. 4 not 5 stars because I can't keep track of how much data I'm using due to data balance not refreshing.

What’s new

We update the app regularly so we can make it better for you.
Thanks for using Tello.