
Abiodun Victor
There is need to improve on your app, it's just not friendly! When I opened my account, I wasn't asked to pick a pin, now to carry out transaction, I'm asked for a pin; I wasn't told to pick! Also, when chatting with customers'agent, any refresh on the app, will delete the whole conversation. Lastly, your charges for Cable & Electricity payment is just too high! If no changes are made, I will close my account and just stick to other fintech.
13 people found this review helpful
CapitalSage Holdings
June 20, 2020
We regret to note this. Please contact us at +2348104386082 with your contact details so that we can address your concern.

Abimbola Olasupo
I wonder if this app is right to be on this app store. I intended on using this app as my primary savings but thank God I didn't yet. I sent a minute amount into the app to test-run it over a month back. I tried withdrawing today and the transfer button is just unresponsive. It wouldn't click. If this can be rectified, it would be nice. If not, I fear this could lead to bankrun due to ongoing customer experience.
12 people found this review helpful
CapitalSage Holdings
December 31, 2021
Hi, we are sorry that you're having issues with the app. Can you send us an email to support@kolomonimfb.com to enable us assist you further.

fanen nevkaa
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I enjoyed the app when I first did the savings plan, everything worked well and the money reflected in my wallet immediately my plan date elapsed but afterwards I had to call at the end of my plan before my savings reflect in my wallet. The customer service is good but it's always a particular lady that has solutions to my problem, sadly I didn't catch her name.
1 person found this review helpful
CapitalSage Holdings
December 31, 2021
Thank you so much for your review!