BGR - The Burger Joint

646 reviews
Content rating
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About this app

‘BGR’ is the core of our brand name ‘BGR the Burger Joint®’, a brand we have operated since 2008. As we introduce our new Brand Positioning, ‘BGR’ remains as the core of our new brand name: ‘BGR – Burgers Grilled Right®’. ‘Grilled Right’ is an essential part of our core positioning – as our burgers –and our Masterpieces and Signature Specialties – are grilled on an open flame, and cooked to order and to temperature.

Our restaurant concept is based on perfecting the art of grilling – and has been supported by the many awards we are privileged to have won. All new BGR restaurants will open under ‘BGR – Burgers Grilled Right®’; and, over time, existing BGR restaurants will be remodeled and transitioned to ‘BGR – Burgers Grilled Right®’.

BGR restaurants are not all owned by BGR. Local owners operate BGR restaurants in their communities – your communities. Some of our existing ‘BGR the Burger Joint’ restaurants will serve our new menu before there is a change in that location’s brand name and/or a remodeling is initiated.

Download our app to get rewards and extra perks. Here’s how it works:
1) Register your credit/debit card(s) in the app.
2) Shop as usual.
3) We’ll buzz your phone when you earn a reward. No need to fish your phone out, check-in, or scan anything. Just pay as usual.
4) Rewards show up on your phone for you to use. It's like magic!
Updated on
May 14, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

631 reviews
A Google user
March 27, 2020
I absolutely love their burgers, but their app stinks. Not user friendly at all. Instead of being able to order directly from the menu, you have to find the link to go to a different page to order. Then when trying to sign in, and requesting help with password, it said no account linked with my email address, even though the app still had my account info. Same happened on my wife's account. After spending over half an hour trying to order, we quit and left. Still awesome burgers though.
3 people found this review helpful
Did you find this helpful?
April 8, 2020
Hey Daniel, Thanks for taking the time to leave a review. We're sorry to hear you're having trouble with ordering in the app. Can you email us at if you have any issues logging in to order? We want to make sure you have a good experience when ordering. Thanks!
A Google user
April 26, 2020
Very poor experience with the app. First of all, i spent 15 minutes trying to find out HOW to order. Secondly, there is no such thing as a free burger. It says its free, then it says spend 8$ to get the "free" burger.. and then when you finally order and spend the 8+, you still dont get anything on the app or anywhere. Went to store to pick up and they have no idea about the free burger nor how it works. App is NOT easy to use and is not user friendly.
1 person found this review helpful
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April 30, 2020
Hi David, Thank you very much for taking the time to leave feedback. The rewards are only redeemable in-store at this time. However, we are working to improve the ordering experience in the app, so we appreciate your feedback. If you have any questions or concerns, please feel free to email us at
Robert Baskerville
November 22, 2020
The app isn't very user friendly. Navigating to items on the menu should be intuitive, but proves rather confusing every time I place an order. Please redesign it, as I'm pretty sure I'll encounter the same problems next time I order.
Did you find this helpful?
November 24, 2020
Hi Robert, we apologize for this! Is it possible that you may be using the older version of the app? Please check to make sure that you have the latest version which is 4.16.12. If you need further assistance please send us an email at, we are always happy to help. Thank you!

What's new

We update the app regularly to make it shinier!
Keep it updated to take advantage of the latest features and improvements.
- This version contains small bug fixes and performance improvements.

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• Questions? Email us at