Doesn't update properly Great app until you pass your first renewal. I now still get notifications for road tax for both cars which I renewed last month now showing expired. Got an MOT on our classic and I can't update that either. All the cars are showing the symbol for auto update but haven't. This also doesn't give the option for SORN or a six month disc. 19 th May - Tax still showing expired despite renewing over two months ago....
Very useful I especially like the virtual membership card function and ease of use is great. Didn't realise it only shows the 5 cheapest petrol stations which made me think it was broken. It would be nice to see all available benefits rather than just the Moto ones, but other than that I can't fault it
Unreliable service Today I needed the AA assistance I rang them at 20:00 they told me they will be with for 22:30 and they didn't turn up, then they gave me 2nd estimated time for 00:30 pm and still didn't turn up. Third time I rang and the told me 1:30 so I told them to cancel it and I took the taxi home. Worse day of the year, I am going back to RAC as soon as my contract is over. NEVER going to recommend AA.
Lack of updates The app is supposed to update with the ETA of the breakdown vehicle, but twice now the truck has been way late, and yet when I call the call centre they magically have a revised time. If they know, why can't that update the app?
Frustrating Tells me I'm not a member when I am. Doesn't let me track when help us arriving. The section for that seems to be missing. No info on warning lights etc pretty useless really. Just use Google maps for travel. Far easier. Not impressed
Great! Very handy app. Successfully used to contact AA when I broke down and the app sent my location to the guy coming to get my car back on the road. Whilst I waited I realised I could also input my insurance date and that my tax and MOT dates were there too :)
You can now request assistance in an accident and non-Members can request assistance on demand. Vehicle dates are populated If we know your car reg we’ll automatically populate your MOT & tax dates. And of course, we’ve fixed a few bugs.
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