Discover ASR: Book & Stay

295 reviews
Content rating
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About this app

The Discover ASR app gives you access to exclusive promotions and perks, wherever you are! Manage your ASR loyalty membership account and reservations, check-in on mobile, make in-stay requests and more. Book your leisure or business stay and earn rewards points at any ASR participating serviced residences and hotels across Ascott The Residence, The Crest Collection, Somerset Serviced Residence, Citadines Apart’hotel, Citadines Connect and lyf brands globally, while on the go.

• Find out about the latest promotions and deals for your business and leisure travels
• Book and manage your reservations easily on the app
• View your ASR membership tier status, point balance, account history and more
• Enjoy greater convenience with app features such as mobile check-in, check-out, in-stay requests and more

Not an ASR member? Sign up via the app to book, earn and redeem ASR points for your stays.
Updated on
Feb 28, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 5 others
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

288 reviews
Alex Hansen
February 7, 2023
I like what they're trying to do, it saved maybe a few minutes in check in. Using your phone to get into the hotel is alright, but the app is really glitchy, freezes a lot so then I'm stuck standing outside the room waiting for it to work. It's just not very practical. Surely giving me a plastic key card would've worked better. And you can't check messages on there, they don't load. Even the website wouldn't let me click sign in either.
8 people found this review helpful
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Tawfek Mokhtar
December 27, 2023
Have used the app several times before. Worked well but today unfortunately the app failed to load repeatedly.
3 people found this review helpful
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Khalid Qabbany
October 25, 2021
Very slow to load, No photos for the rooms, it's only one photo. When you press"book" it show 2 options "ASR member special rate" and "best fixable rate", but not showing the deferent between this option, only price. This app need more attention and care, other brands apps are more professional than this app.
7 people found this review helpful
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What's new

In this release we are Celebrating Ascott 40, We're offering an exclusive Silver Tier Upgrade to our app users on their first login via the Discover ASR App. It's our way of saying thank you for being a part of our journey.
What else is new?
- Enhanced Signup Experience, Joining the Discover ASR App is now faster, easier, and more intuitive than ever before.
- Performance improvements and bug fixes for a smoother, quicker app experience.