Accor All - Hotel booking

4.2
92.9K reviews
5M+
Downloads
Content rating
Everyone
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About this app

Book a hotel, a boutique hotel, a 7-star establishment, a youth hostel or even a villa or apartment in over 111 countries. That’s 3,000 towns and destinations and 5,000 addresses just waiting to be discovered.
From economy to luxury, the choice really is all yours for a city escape, a business trip, a romantic weekend or a road trip with friends.
Take your pick: ibis, Novotel, Raffles, Fairmont, Mercure, Sofitel, Pullman, MGallery, Suite Novotel, Adagio, ibis Styles, ibis budget, hotelF1, Mama Shelter, onefinestay, Rixos Hotels, Jo&Joe, 25hours Hotels and Thalassa Sea & Spa are all present on our app.

The Accor All app is your new travel partner:

• Prepare your stay
Search for somewhere to stay in a specific town or city or close to a particular monument, and browse photos of the rooms and venues before checking out the Tripadvisor reviews.
You can book, manage your booking and prepare your trip.
What time does the hotel open? How can I contact the hotel? How many points will you earn for this stay? Our app can answer all these questions.
Don’t forget to join our loyalty programme to enjoy a discount of up to 10% on each booking.

• During your stay
Earn Rewards points at our hotels when you stay, and on a day-to-day basis in our restaurants and bars.

Got the travel bug? We can offer you somewhere to stay in the world’s most stunning towns and cities:
Paris, Berlin, London, Zurich, Bangkok, Munich, Singapore, Vienna, New York City, Amsterdam, Shanghai, Hamburg, San Francisco, Brussels, Milan, Cologne, Sydney, Warsaw, Dubai, Rio de Janeiro, Prague, Hong Kong, Rome, Lisbon, Frankfurt, Budapest, Istanbul
Updated on
Sep 25, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 2 others
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
89K reviews
Peter Sabev
September 17, 2023
Good offers and app in general but the card paymend (3D secure) does not work. I tried several times since yesterday and got that the app was unable to verify the payment. Did absolutely the same reservation and payment with the same card, and everything worked perfectly from the first time. Please, fix the payments in your app!
59 people found this review helpful
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Accor All
September 18, 2023
Hello, Thank you for bringing this issue to our attention. I invite you to contact us by email (at App.ALL@accor.com) and include your loyalty card number, screenshots, and the description of the problem encountered. We will be able to provide a more specific answer that I hope will be helpful. Best, Cyrielle, o.b.o The Accor ALL App team
Tammy HV
September 17, 2023
Can't update my profile, can't link my cards. I always get an error whenever I update anything in my profile. My stays aren't updated when I have multiple bookings in the same property. It has been like this for almost a year now. Horrible app.
45 people found this review helpful
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Accor All
September 19, 2023
Hello, Thank you for bringing this issue to our attention. I invite you to contact us by email (at App.ALL@accor.com) and include your loyalty card number, screenshots, and the description of the problem encountered. We will be able to provide a more specific answer that I hope will be helpful. Best, Cyrielle, o.b.o The Accor ALL App team
Steve Parry
July 25, 2023
Recently has started to do the ..."this rarely happens...." Crash report and asks to restart. I've tried uninstalling, reinstalling, clearing cache etc. Nothing works. Hey guys come on it doesn't inspire confidence in your operation if you can't at least have a stable app!!! Seems resolved now
273 people found this review helpful
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Accor All
July 25, 2023
Hello, We had some downtime this weekend. The problem is solved now. Thanks for your message. Best, Cyrielle, o.b.o The Accor ALL App team