- Hotel booking

96.2K reviews
Content rating
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About this app

The Best Hotels for the Perfect Stay!

Discover the convenience of the app, and the best offers for your travels.

Here you can find the best hotel deals for you and your family, whether for business or leisure – hotels, hostels, resorts, and apartments ranging from budget to luxury.

Accor provides a world of options in over 100 countries, spanning more than 3,000 cities and 5,000 destinations to explore with economy, premium and luxury hotels.

In total, there are 45 different brands, including Novotel, Pullman, Ibis, Sofitel, Mercure, Fairmont, JO&JOE, Grand Mercure, and many others.

With the travel app, you can easily and securely book the best accommodation!

Book your stay in a hotel or resort. If you're looking for the best price, in the app you will find discounts and budget-friendly hotels. And if you're traveling in a large group or looking for an extended stay, there's the option to find the perfect apartment.

With over 5,000 properties worldwide, you can choose the perfect hotel not only based on location and the number of guests but also by star rating, guest reviews, and available hotel services – all at your fingertips in our app.

Download the app and have a world of offers at your fingertips!

• Prepare Your Stay
Find a place to stay in any destination worldwide or near a specific attraction, browse through room and space photos, and check TripAdvisor reviews. Enjoy your trip!

• Manage Your Reservation
Track your bookings, manage your payment methods, edit your personal information, and check-in online. If you are a member of ALL, track your Reward points and progress towards the next status tier.

You can book your hotel, manage your reservation, and prepare for your trip. In our app, you'll find all the information about the hotel and your stay.

• ALL – Loyalty Program
Sign up for free to our loyalty program ALL - Accor Live Limitless and enjoy hotel discounts of up to 10% on every reservation, year round with our members’ rate.

Your stay generates Reward points at our hotels. Additionally, you can earn points at our restaurants and bars, even without a stay!

• Explore Destinations

Do you love to travel? In our app, you'll find the perfect place to stay in the most impressive cities worldwide:

-North America: Canada, United States, and Mexico.
-Europe: Paris, Lisbon, Germany, the United Kingdom, and more.
-South America: Brazil, Chile, Peru, Argentina, Colombia, Bolivia, and many other destinations.

Download the app and discover all our destinations, from Asia to the Pacific, Europe to the Americas, and anywhere in-between. Whether for leisure or business, you’ll find the right option for your trip.
Updated on
Apr 17, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 2 others
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

92.1K reviews
Maggie L
March 4, 2022
Like other reviewers, I did not have a problem booking hotels using this app until this year. So far I have spent on average one hour on each booking. Everything is fine until I enter my Visa or Mastercard information. Then I get a message saying details are not correct. I have always used the same card, and it works for Marriott :) maybe that's a sign to keep my titanium status with Marriott instead of accruing with Accor. I suspect there may be an issue with the Authorize with Visa step.
43 people found this review helpful
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Accor All
March 4, 2022
Hello, Thank you for taking the time to bring this issue to our attention. I invite you to contact us by email (at with your email address (id of your account), the hotel you wanted to book and if possible the date you tried to book. We will be able to provide a more specific answer. Coralie, o.b.o The Accor ALL App team
Besant Varghees
February 13, 2024
This app is very unstable. During my first attempt of booking my stay, the app showed an error at the payment page. So I had to re enter my card credentials, and the payment went through. But the next day, I can see in my profile, the rooms got booked twice. And my card was charged twice. When I contacted Accor customer support, they are not willing to help, and they said even though it's the app's mistake, the amount will not be refunded because it's a non-cancellable booking. I'm clueless.
223 people found this review helpful
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Accor All
February 14, 2024
Hello, Thank you for bringing this issue to our attention. I invite you to contact us by email (at and include your loyalty card number, screenshots, and booking references please? We will be able to provide a more specific answer that I hope will be helpful. Best, Cyrielle, o.b.o The Accor ALL App team
Kass Arriola
March 14, 2024
Been using this app forever! Straightforward and easy to book. The only thing I can "criticise" is that there is an option to save your details but it doesn't seem actually do this (very minor thing). Apart from that, all good!! Wish Ibis Budget London Heathrow Central gets upgraded to an All Points hotel 🤞🏽🤞🏽🤞🏽
112 people found this review helpful
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What's new

Thanks to your feedback, the app evolves with the features you were waiting for.
In the latest update:
From your customer account, you can now view the amount of savings you have been able to achieve thanks to the ALL loyalty program over the current year or the previous year.