![](https://play-lh.googleusercontent.com/a-/ALV-UjW-RsuWjAhGwevTqPyT66mlmsTXFfnD2i-02pK6nSowBVn39jEL=s32)
Mary
I try not to write negative reviews if there are other ways to reach a service but boy has the experience with this app and the overall service been incomprehensibly exhaustive... The app fails in every way possible (location information, tracking, pick-up estimations, communication experience, etc.) but, disappointingly, it doesn't help that majority of the drivers go on about pick-ups/drop-offs willy-nilly, don't communicate, and leave you in need to find another option last-minute.
8 people found this review helpful
Hi there, we’re sorry to hear you had trouble with our app. We’d like to help you directly, can you please contact us at ridecircuit.com/rider-inquiry. Thank you!
![](https://play-lh.googleusercontent.com/a-/ALV-UjURSRIm7_fh7NOpqXjhuR8Yun17mvT0GOz_3MDVv8wuWTy1aiAMIQ=s32)
April Lucchesi
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I use FRED. This service is great ... When it works! The last two times I tried using the service, I waited so long (20-30 min) before I had to cancel and get a Lyft or Uber. The timer keeps counting down until my ride arrives from only 3 minutes, again I waited over 20 min with no ride. While waiting patiently, another FRED vehicle drove right past me. The driver system is so inefficient that service is almost ineffective.
1 person found this review helpful
Hi April, thank you for taking the time to rate and review. We're so glad to hear you're happy with our service. We're always looking to improve our app, so if you'd like to get in touch please feel free to contact us at ridecircuit.com/rider-inquiry. We'd be happy to hear from you and to mitigate this issue in the future.
![](https://play-lh.googleusercontent.com/a-/ALV-UjVuw0Rpb801RcpsSBmXlvlVzZAU3VxgRjgwu1WMsGHVSeVI437KIA=s32)
EK Powell
This is an amazing service! I seriously hope every city I visit has something like this in it. The drivers are really cool and informative about the location they operate in and know the best places to go. And the best part is that it's free! (Or at a very discounted cost in some cities). It takes the stress out of having to drive in a new unfamiliar location and it doesn't hurt your pocketbook at all. I definitely recommend using the circuit app to anyone
21 people found this review helpful
Hi EK, thank you for your 5 star rating; we're so glad you are happy with our service. Happy riding!