myLIBRO

ConverSight

About this app

myLIBRO allows patrons and students to use voice & chat conversation to connect with libraries through Amazon’s Alexa and a mobile app. With myLIBRO, patrons can search the catalog, place holds, reserve & renew, check fines, download & play audiobooks on Overdrive. Patrons and library staff can also schedule and manage curbside pickups, passport appointments, printing services, and more.

Ratings and reviews

Search results only have digital copies. I'm trying to find specific cookbooks but each time I do a search for the diet I follow it only brings up digital copies. There is an option to display "all" "digital" and "digital audio" but nothing for just hardcopy books! I know I have checked out hardcopy books on this topic before so this is really frustrating. I guess I just have to use your website instead.

This app is great for looking for stuff to check out and keeping track of due dates but, listening to audiobooks is nearly a waste of time since the audio dies every few minutes, forcing me to close and reopen the app. I can't just turn on a book and kick back or go about whatever task(s) I need to when I have to reset every few minutes.

Frustrating and hard to use. All features are accessible through a chat bot, but there are no normal menus. The search feature fails to return even the most basic results. (I searched for keyword:sports and it said "No Results Found.") The app makes me reset my pin daily for no reason. Overall horrible experience. Edit: Wow! You replied to blame me for your app not working. (Support failed to respond.)

What’s new

Resolved double booking issue in scheduling.
Added notification pop-up per ILS for available holds in evergreen framework libraries.
Disabled holds with a "limit reached" message displayed to patrons in all Biblionix framework libraries.
Introduced filters to the blogs feature.
Implemented minor bug fixes and enhancements.