Swoop Rider

Get Swoop

About this app

Swoop Rider is the delivery app that helps you earn money by delivering food, groceries, and pharmacy orders to customers in your city. Accept orders near you, navigate to pickups and dropoffs with built-in directions, and track your earnings in real time.

Formerly known as Thumo, we've rebranded to Swoop as we expand across Africa. Same reliable platform, same earning opportunities, now with a fresh identity and a completely redesigned experience.

EARN ON EVERY DELIVERY
See exactly what you'll earn before you accept any order. Every order shows the store name, pickup and dropoff addresses, estimated distance, time, and your earnings for that delivery. No guessing, no hidden information. Earnings are credited to your wallet the moment each delivery is confirmed.

ACCEPT ORDERS FAST
Your home screen is your orders screen. Available orders appear automatically, sorted by how close the store is to you and how long the order has been waiting. When a new order comes in, you get a loud alert with vibration so you never miss a chance to earn. Use the slide-to-accept gesture to confirm, which prevents accidental acceptances while keeping things fast.

NAVIGATE WITH EASE
Get turn-by-turn directions to the store for pickup and to the customer for dropoff. Your current location is detected automatically so you never need to type an address.

SIMPLE DELIVERY FLOW
Every delivery follows a clear step-by-step process. Accept the order and head to the store. Mark your arrival and verify the pickup. Navigate to the customer. Enter the delivery PIN to confirm handoff. Each step updates the customer in real time so they know exactly where their order is.

SECURE PICKUPS AND DELIVERIES
At partner stores, use the order ID to verify you're collecting the right order. At the customer's door, enter their 4-digit delivery PIN to confirm the handoff. This protects you, the store, and the customer on every single delivery.

TRACK YOUR PERFORMANCE
Your dashboard shows daily and weekly earnings, completed orders, average delivery time, cancellation count, and your customer rating. A progress bar tracks how you're doing against your goals. Review your recent deliveries and tap any order to see the full details including what you earned.

FLEXIBLE PAYOUTS
Your earnings are available for immediate withdrawal. There's no expiry on cleared funds so you withdraw when it suits you. Set up automatic weekly payouts to your bank account or request manual withdrawals anytime. Your complete payout history is available in the app with status tracking for every request.

WORK WHEN YOU WANT
Go online to start receiving orders and go offline when you need a break. Your schedule is yours.

MULTIPLE SUPPORT CHANNELS
Reach support directly from the app at any time. Call customers or stores during active deliveries when you need to coordinate. Contact our operations support team for urgent issues.

TRAINING AND RESOURCES
Access guides and video tutorials covering everything from app basics to handling tricky delivery situations. Training materials are organised by topic so you can find what you need quickly, whether you're just starting out or looking to improve your efficiency.

BUILT FOR AFRICAN RIDERS
Swoop is designed for riders in Nigeria and Eswatini with more markets coming soon. Earnings are displayed in your local currency. Bank verification ensures accurate payouts. The app is optimised for low-bandwidth connections so it works reliably wherever you are.

GETTING STARTED
Download the app, complete your registration with your personal details, vehicle information, and documents. Once activated, go online and start earning.

Join thousands of riders already delivering with Swoop.