
Naveen Boswan
after the new UI update, the app keeps on giving errors constantly. first, my profile wasn't accessible, though it got rectified in later update. then, my profile was accessible but the app crashes everytime I opened it, which was also rectified. for some days, I had to login everytime and everyday I open the app, which wasn't rectified. and now, even though I login with same credentials, the app shows user id and password incorrect. I tried forgot password option but no use.

Vedika Moraskar
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Login Issue Unable to log in to the TimexFit 2.0 app. I enter the correct email and OTP and grant all required permissions, but it repeatedly shows “Something went wrong.” Without login, my Timex FitGen smartwatch cannot be properly set up or used. Please fix this issue urgently. I even sent email and text through WhatsApp yet no response edit : problem already solved
6 people found this review helpful
Harry & Liu Co. Limited
August 27, 2026
Please share your contact details at support@harryandliu.com and our technical team will assist you.

Rajesh Nagarajan
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2026: The latest update gives refreshing looks. There is lot to fix: 1. Logs me out often 2. No fingerprint login 3. Keeps coming back to permission screen. Inspite giving necessary permissions 4. Workouts tab crashes if there are records for the day 5. Doesn't log exact heart rate in continous monitoring mode. Shows something. But something else is logged in reports 6. Still no integration with Google Fit