TIMEX FamilyConnect™

Timex

About this app

Be There, Even When You’re Not . . . with the TIMEX FamilyConnect™ LTE-connected watch for Kids and Seniors.

-Two-Way Calling
Stay connected with voice calls to and from the watch with approved contacts set in the TIMEX FamilyConnect™ app.

-Real-Time Location Sharing
See your loved one’s location in real-time on a map in the app. Set safe zones in the app and get alerts when they enter or leave each zone.

-Voice & Instant Messaging
Communicate quickly with typed or preset instant messages or recorded voice messages.

-SOS Alerts
Hold down the SOS button on the watch to call the designated emergency contact and send an alert with location to the Primary account holder and all designated Guardians.

-Private Secure Network
No unwanted calls or messages. Your smartwatch can only communicate with approved contacts set in the TIMEX FamilyConnect™ app (optional setting for the Senior version).

-Expanded Senior Watch Features
For the TIMEX FamilyConnect SENIOR smartwatch, review heart rate, activity, sleep data and more to maintain a healthy lifestyle.

Ratings and reviews

This app, and watch, are nowhere near accurate sadly! It gives false readings ALL the time, although the general location usually works. It's no longer counting my mother's steps, and says she only slept 2.8 hours- not true. But the worst is fall detection. It will give false detection sometimes, but then when she actually fell it did not detect anything! We only keep it because it has an emergency button (which we are afraid to try out) so we don't even know if that works. 😥

App is terrible! When trying to set everything up it kept telling me the QR code the watch was displaying was incorrect! Took at least 3 tries on every step of setup to get it to register. Once done, the app is PAINFULLY SLOW with pages buffering for a minute or more - only to find out that sometimes it goes to the page and sometimes it doesn't. Needs a LOT of work. Update: less than 8 hours of wearing the watch and the tilt to wake has stopped working. 🤬

The tracking sleep feature doesn't always work. Twice last week it failed to track even being in bed. I tried to access the app and couldn't log in. I have requested a reset link by email numerous times but am not receiving the email, although I'm notified it has been sent...and yes, I have checked my spam/junk folder. I uninstalled the app to try and start over but received a message the account already exists. Very frustrating.

What's new

We continue to improve the TIMEX FamilyConnect™ app. This release adds the ability to sync activity, sleep and heart rate data to Google Health Connect.