McLeod Driver Sidekick

Tom McLeod Software

About this app

Driver Sidekick is an all-new app connecting drivers to the back office, expediting billing, and enhancing driver satisfaction. It features an updated, intuitive look and feel, a home screen “dashboard” view, and a dedicated set of permissions to ease implementation. Driver Sidekick is designed for drivers. They can easily see their current assignment and can use the filterable list views to quickly locate the information they desire.

Home Screen
On the Home Screen, the Current Assignment card welcomes the driver and provides load details, stop information, and appointment details and mileage to the next stop. The buttons visible beneath the card allow drivers to scan a document, create a new message, request time off, or run a Driver History Report. Drivers can review their most recent settlement details. Custom links allow the home office to curate employee communications, safety videos, links to vendor partners, benefit providers, and more.

Messages
Sidekick’s Messages center makes it easy to filter messages sent and received, read and unread. The app sends confirmation messages with tappable thumbnails to review scanned images for easy reference.

Loads
In the Loads section, Sidekick allows you to filter loads based on whether they’re available, in progress, or delivered. Each load type is color coded for consistency. The detail view for each load includes the following tabs: Stops, Map, Freight, and Images. The Stops tab displays key information about each stop on the load along with the load’s total miles. Drivers can see the stop’s average location rating and review the location after a visit, answering your custom questions. If freight is damaged, they can submit an OS&D claim, capturing photos of damaged freight and providing details as needed.

The Map tab allows drivers to see plotted commercial routes. The Freight tab displays weights, measures, and commodity information, along with safety training links for that commodity.

The Images tab displays a badge with a count of missing required images and allows drivers to review previously scanned documents. This way, drivers can easily see if a load is missing a required image from Rendition Customer because that missing document’s icon will be red. Drivers can also capture signatures, scan documents, and either take freight photos or upload them from the device’s photo library.

Pay
The Pay screen makes it easy for drivers to see their pay history and pending settlements. The list of paid settlements includes the check number, date and amount and is linked to the Settlement Summary PDF from LoadMaster. The Pay section is configurable. You can disable paid settlements, pending settlements, or the Current Check Card on the Home Screen.

Settings
Drivers can view their profile, which includes important dates like the driver’s work anniversary and the expiration of the driver’s physical and other certifications. You can enable automatic reminders to renew these credentials in LoadMaster. These reminders are sent to the driver as “push” notifications even when the app is not running on the driver’s device. If necessary, drivers can create a Motor Accident report that includes details and photos from the accident scene. The Support tab contains critical device and app data and a convenient button to request McLeod Support.

Administration
We’ve made Driver Sidekick customizable to fit your business needs. To enable or disable Driver Sidekick’s features, open Permissions Manager and scroll to Driver Sidekick. These granular permissions provide a great deal of flexibility for your implementation of Driver Sidekick.

Driver Sidekick requires McLeod LoadMaster version 22.2 or newer.

Ratings and reviews

Never had a problem with the app til today. I can not get the app to open at all. As soon as it trys to open it crashes.

The new app for the most part is better than Anywhere app that this new sidekick app is replacing... Only problem is.....this new scanning device on Sidekick is HORRIBLE and works terribly!!!! The Anywhere App scanning device worked 100% more efficient and more user friendly than this new Sidekick scanning software.... I sure hope you address this soon

App won't start keeps crashing no Stars app is trash would not use this trash app if my company did not use it

What's new

* Resolved issues with spaces around the SCAC on the login screen
* Fixed incorrect time zone info being sent with MC messages (requires server-side patch to fully resolve issues)
* Fixed issues with requiring images for empty moves