Mobility My Card

TotalEnergies Marketing & Services

About this app

IF YOU HAVE A TOTALENERGIES FLEET CARD (WITH THE ELECTRIC OPTION) OR A MOBILITY CORPORATE CARD, THE MOBILITY MY CARD APP IS FOR YOU
EASILY CHARGE YOUR VEHICLE
View available charging points and nearest sevice stations on the map.
Access over 450,000 charging points across Europe (as of July 2023) with your Fleet card at TotalEnergies (Belib, Charge.Brussels, etc.) as well as with our partners (Ionity, Fastned, Izivia, ENBW, Electra, Shell Recharge, and all other charging networks).
Find a gas station, discover the products and services available: charging stations, types of fuels, AdBlue, lubricants, car wash, shop, WIFI, etc.
CHECK REAL-TIME STATION INFORMATION
By clicking on the "electric charging" icons, you can check the details of the station: real-time availability, charging power, connector type, tariff, opening hours, and much more.
FILTER FOR MORE PRECISION
Use the available filters to display charging points compatible with your vehicle, optimizing your search and charging.
CHARGE FROM YOUR APP
Use e-charging at selected stations and networks that support it, and charge your vehicle 100% digitally. You won't need to pull out your wallet anymore! Just connect the vehicle to the station and start the charging process (following the instructions on the station). This way, you can monitor your charge, stop the charging whenever you want, and check the details of the completed recharge.
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With your Mobility Corporate card (France only):
MANAGE YOUR BUSINESS MOBILITY EXPENSES:
For more convenience during your travels, check your authorizations and associated spending limits: hotel, restaurant, energy, parking, car rental, taxi, transportation, car maintenance...
DIGITALIZED PAYMENT RECEIPTS
The Mobility My Card app allows you to keep a virtual copy of your receipts and invoices, making expense management easier for you.
Scan your receipts with VAT and directly link them to your expenses in the app. Your expense reports are ready in less than a minute!
ALL YOUR EXPENSES IN ONE APP
Find all your business expenses in the expense history. Easily check their details: date, amount, currency, receipt, etc.
CHECK USEFUL INFORMATION
In case of loss or theft, block your card from the app. You'll find the dedicated phone number for the blocking service and your contact person.
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WE ARE AT YOUR SERVICE
CUSTOMER SERVICE: For any questions or suggestions regarding your card (security, navigation...) or the Mobility My Card app, consult the specific FAQs or call our customer service available from Monday to Friday, 8:00 am to 6:00 pm at [phone] (local call charges apply).
MARKETING: We're also available to listen to your feedback at the email address [e-mail].

Ratings and reviews

Was able to create account and link my card but that's it; since last update, nothing usable anymore : after logging in, getting to a static screen mentioning my contract is 'evolving' (don't see in which terms, frankly) since circle K took over, and a series of links pointing to useless maps. Disappointing and even questionable about it's real aim.

Recent update of the app killed it completely. Now when you open the app, you are informed that some Circle K bought TE stations in Belgium and you are taken to their website, without any possibilities to see charging stations anymore. This time you really did it! I have never seen how an app developed from mediocre to a total (I guess to compli with Total word in the name) disaster.

Difficult to use. Erratic behavior. Expense information are missing. only the price is shown and an error occurs when clicking on See my expenses. In the map, while looking for a specific location, it automatically returns to the current one if a parameter is changed such as the filter settings. Many times no EV chargers are displayed even with all types selected in the filter and some were displayed few minutes ago. No history. No Home or Work. One star because it is the lowest rating.