Review from terra doane
Thanks! High Quality cards! Wow my mom just loved the "high" Quality post card! Q? Does the greeting cards have the same gloss finish as postcards do? Please keep prices down ! Thanks for great app!
Used this app a few times to send postcards on our last few holidays and really impressed with the result. Postcards arrived in good time and are great quality! Had a bit of a problem this time round but the customer service was great, my query email was responded to very quickly and my issue resolved. Great job touchnote! =D
As well as the beautiful cards and other products I have yet to sample..... The service at Touchnote is second to none. They are simply wonderful and so nice to deal with. nothing is to much trouble. In life I admire one thing above all else.. which is 'consistency'. I don't mind when someone or something is consistently bad because its something you can deal with unlike when its inconsistent which is so difficult.. anyway I digress. just want to say that Touchnote is so consistently good at simply putting the customer first..
I have used Touchnote for years and I used to love it! Now the addresses do not synchronise between my PC, my tablet and my Android phone any more. Well, some are synchronising but most are not. Also I can not buy more credit. The function sends me around in a loop checking and changing my payment address and whatever I do it doesn't work. It even suggests to use PayPal which would have been great but then it informs me that the function doesn't work yet! Luckily my local post office has started an app like this. It is not as good as Touchnote used to be but at least it works!
I ordered my card and expected it to arrive by 2 days later but as yet at 3 days it hasn't. Not good considering it is only a London address and now my friend is away for several days and the moment is ruined.
In the ad you said that the card arrives in 1-2 working days, and it's not true!! If you're not responsible for the delivery, then don't be that sure. I took it for granted ( my mistake) and decided to try it. I needed it by 3-4 days but it's been a week and I'm still waiting...
I've used the app several times before but this time I get as far as selecting an address for a postcard and after hitting next I'm taken back to the previous stage and cannot send the card. I believe another reviewer had a similar problem and you stated a fix was due out on Monday. It's now Tuesday and i see no fix. It's now Thursday and although there has been an update I am still unable to add addresses and send cards.
Say hi to the new TouchNote!
We took a moment to find out what TouchNote means to you. The answer? It’s all about being thoughtful and keeping in touch! That inspired us to create our new ‘thought bubble’ logo, splash in some new colours, and spruce up our cards. It’s easier and more fun than ever to keep in TouchNote!
Here’s what’s new…
*A brand new logo and colour palette
*Fresh new design for postcards and stamps
*Colourful new greeting cards with snazzy envelopes
...plus more to come!
Send easily personalized physical postcards from your phone worldwide!
Add texts, captions and stickers to your photo. Write pretty words over pictures