Incredible and unbeatable service If you are having doubts about this app like I was when I first downloaded and used it, let me tell you that all the doubts were unfounded. I have used this app in both New York and Vegas. Both times the prices were unbeatable. At the box office in New York the Broadway prices even at discount were not as good as Headout and it was the same story in Vegas. It's rare that I'll write a review but this app was outstanding in providing discount, friendly and prompt customer service and help.
This company and service are horrible. I used Headout for the first time to reserve two tickets to a Broadway show and submitted my credit card information, and I thought I was good to go. I received a reservation email, which included the lines "your tickets are confirmed as soon as you book them", and that a seat number will be sent to me in less than 20 minutes. However, I didn't receive an email until 40 minutes later, which just stated that my seats were no longer available, but that HEY, I would be able to get seats in the SAME section if I paid $21 more per person. How does that work exactly?? I submitted my payment, it was accepted, and I got the confirmation. When airline or travel companies have glitched prices and people buy them at low prices, they don't say "oops we screwed up, but you can still have the tickets if you pay the price difference". I would think that if I placed my order and I got a confirmation email, that the original agreement should be honored on your end as well. The customer service rep hung up on me when I called about this issue. She just started saying "Hello? Hello?" when she didn't feel like talking about it anymore, then hung up
Awesome company. Very helpful and informative. Me and my mom went to NY. I ordered tickets for "Chicago " and the statue of liberty. Alex text me asking if he could be of any service, he also text me to make sure everything went alright . Best experience ever
Best App Ever I have always had passion for cars n headout gave me a chance to drive a lamborgini...short booking process and good followup customer care...I Love u Headout
Awesome application Not only does Headout have a great way of discovering events, but they also have great customer support! Through Headout I was able to book a stand up show on January 1st in NYC!
Superb idea The best thing to happen to last minute travellers like me!!
• Launched in Las Vegas
• Rebranded to Headout